# Welcome to PowerImporter!

This is your go-to place to get started with PowerImporter,  view step-by-step guides, watch tutorial videos, find answers to your questions, understanding error codes, and everything else.

<figure><img src="/files/1hz5RAu5Rlr5upkULGwm" alt=""><figcaption></figcaption></figure>

If you are looking for our main website, it is [here](https://www.powerimporter.com/).

For technical information about using PowerImporter, you are in the right place! Feel free to browse the menu on the left-hand side.<br>


# Sync Airtable with Webflow CMS in 3 steps

A quick guide to setting up an Airtable to Webflow sync in PowerImporter

<figure><img src="/files/2NGv2tkOoHfR8du9Sql7" alt=""><figcaption></figcaption></figure>

### <mark style="color:orange;">Step 1: Connect Webflow and Airtable in PowerImporter</mark>

* Connect your Webflow CMS site and your Airtable base in your PowerImporter account
* You only need to do this once.

*Time required: 2 minutes*

### <mark style="color:orange;">Step 2: Map your collections and fields between Airtable and Webflow</mark>

* PowerImporter will automatically pull your Airtable fields and Webflow collection fields.
* Simply map the Airtable fields to the Webflow collection items, ignoring any fields you don't want to sync.
* You can view the supported Airtable and Webflow fields, and how they match each other [here](https://www.powerimporter.com/airtable-to-webflow-field-mapping).

*Time required: 2 minutes*

### <mark style="color:orange;">Step 3: Run your sync in PowerImporter and see the result!</mark>

Ready to sync?

* You can run a test sync to review whether it works as expected, without updating your Webflow site.
* You can also run your sync immediately.

Time required for importing into Webflow: ususally a few minutes. The time is dictated by the Webflow API rate limit.


# Sync CSV with Webflow CMS in 3 steps

A quick guide to setting up a CSV to Webflow sync in PowerImporter

<figure><img src="/files/vwKUwqPVJqZNFPrY5ufl" alt=""><figcaption></figcaption></figure>

### <mark style="color:orange;">Step 1: Connect Webflow in PowerImporter</mark>

* Connect your Webflow CMS site in your PowerImporter account.
* Choose the Webflow CMS collection you want to update.
* Upload your CSV file

*Time required: 2 minutes*

### <mark style="color:orange;">Step 2: Map your CSV columns to Webflow collection fields</mark>

* PowerImporter will automatically pull in your CSV columns and Webflow collection fields.
* Map your CSV columns to the Webflow fields.

*Time required: 2 minutes*

### <mark style="color:orange;">Step 3: Run your sync in PowerImporter and see the result!</mark>

Ready to sync?

* You can run a test sync to review whether it works as expected, without amending your Webflow site.
* You can also run your sync immediately.

*Time required for importing into Webflow: ususally a few minutes. The time is dictated by the Webflow API rate limit.*


# Migrate a Wordpress blog to Webflow CMS in 3 steps

A quick guide to migrating a WordPress blog to Webflow in PowerImporter

<figure><img src="/files/FfxaxZ4IZYTnRViw6Jp0" alt=""><figcaption></figcaption></figure>

### <mark style="color:orange;">Step 1: Prepare your data in WordPress</mark>

* Download the recommended free plugin in Wordpress.
* Export your Posts data in a few clicks.

*Time required: 10 minutes*

### <mark style="color:orange;">Step 2: Create your migration in PowerImporter</mark>

* Connect your Webflow CMS site in your PowerImporter account.
* Upload your XML file.
* **PowerImporter wil automatically pull in your Wordpress data, and your Webflow collection fields.**
* Map your Wordpress fields to your Webflow collection fields.

*Time required: 5 minutes*

### <mark style="color:orange;">Step 3: Run your migration in PowerImporter and see the result!</mark>

Ready to migrate?

* You can run a test sync to review whether it works as expected, without amending your Webflow site.
* You can also run your sync immediately.
* PowerImporter will give you a time estimate for the migration to complete.

*Time required for importing into Webflow: between a few minutes for a few blog posts, and a few hours\* if you have thousands of blog posts.*

*\*Timing is dictated by the Webflow API limitations.*


# Checklist Airtable to Webflow

To get started with an Airtable to Webflow sync, this is what you will need:

<figure><img src="/files/2NGv2tkOoHfR8du9Sql7" alt=""><figcaption></figcaption></figure>

<table><thead><tr><th width="432">What you will need</th><th data-type="checkbox">Airtable to Webflow</th></tr></thead><tbody><tr><td>A PowerImporter account</td><td>true</td></tr><tr><td>A PowerImporter plan if you sync more than 50 items</td><td>true</td></tr><tr><td>A published Webfow CMS site</td><td>true</td></tr><tr><td>CMS collections set up in your Webflow CMS site</td><td>true</td></tr><tr><td>Empty CMS collections for your first sync</td><td>true</td></tr><tr><td>An Airtable base with at least one view</td><td>true</td></tr><tr><td>No periods in your Airtable field names (even if they are not mapped)</td><td>true</td></tr></tbody></table>


# Checklist CSV to Webflow

To get started with a CSV to Webflow sync, this is what you will need:

<figure><img src="/files/vwKUwqPVJqZNFPrY5ufl" alt=""><figcaption></figcaption></figure>

<table><thead><tr><th width="433">What you will need</th><th data-type="checkbox">CSV to Webflow</th></tr></thead><tbody><tr><td>A PowerImporter account</td><td>true</td></tr><tr><td>A PowerImporter plan if you sync more than 50 items</td><td>true</td></tr><tr><td>A published Webfow CMS site</td><td>true</td></tr><tr><td>CMS collections set up in your Webflow CMS site</td><td>true</td></tr><tr><td>Empty CMS collections for your first sync</td><td>true</td></tr><tr><td>A CSV file with header names</td><td>true</td></tr><tr><td>Unique identifiers for each record in your CSV file. Often, this is a 'slug' or 'ID' column</td><td>true</td></tr></tbody></table>


# Checklist WordPress to Webflow

To get started with migrating a WordPress blog to Webflow, this is what you will need:

<figure><img src="/files/FfxaxZ4IZYTnRViw6Jp0" alt=""><figcaption></figcaption></figure>

<table><thead><tr><th width="438">What you will need</th><th data-type="checkbox">WordPress to Webflow</th></tr></thead><tbody><tr><td>A PowerImporter account</td><td>true</td></tr><tr><td>A Premium PowerImporter plan</td><td>true</td></tr><tr><td>A published Webfow CMS site</td><td>true</td></tr><tr><td>CMS collections set up in your Webflow CMS site</td><td>true</td></tr><tr><td>Empty CMS collections for your first sync</td><td>true</td></tr><tr><td>Access to the Wordpress site you are looking to migrate the blog from</td><td>true</td></tr><tr><td>Ability to add a plugin to that wordpress site</td><td>true</td></tr><tr><td>Blog posts in WordPress with the status "Published", "Draft", or "Pending review"</td><td>true</td></tr></tbody></table>


# How to create an Airtable to Webflow sync

A step-by-step guide to setting up an Airtable to Webflow sync in PowerImporter

###

<img src="https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/65a69ff9e0f477f02bbc2226_Airtable%20to%20Webflow.png" alt="" width="531">

Your first sync should be done on an empty Webflow CMS. After that, when you sync again, PowerImporter will detect and modify only what has changed since the last sync. This prevents the creation of duplicates in your Webflow site.

### <mark style="color:orange;">**STEP 1 CREATE A NEW SYNC IN POWERIMPORTER**</mark>

\
\- Once you have created your PowerImporter account, navigate to "New syncs" on the top right corner.\
\- Click on "Create a sync for Airtable" to create your first sync

![](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/65eb16c227ea573a92abf408_PowerImporter%20create%20a%20sync.PNG)

PowerImporter will take you through all the steps from now on :-)

### <mark style="color:orange;">**STEP 2 CONNECT WEBFLOW**</mark>

\- Connect to Webflow by clicking on "Login"[. *Click here to see how the logging to Webflow will look like*](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/658403c5d87b0914ad1b42b7_Connect%20Webflow.PNG)*.*

![](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/65e8a469e37494508f4164b0_PowerImporter%20create%20an%20Airtable%20to%20Webflow%20sync.PNG)

\- Once you have connected to Webflow, your Webflow CMS site(s) will appear automatically under "Select Webflow site"\
\- Choose the Webflow CMS site you want to sync your data to.\
\- Once you have selected the Webflow CMS site you want to sync data to, click on "Save and Continue"

![](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/65eacfc9915c7000d2d64911_PowerImporter%20create%20an%20Airtable%20to%20Webflow%20sync%20connect%20webflow.PNG)

Please note that your Webflow CMS site needs to have collections set up, otherwise this error message will appear:

![](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/65ead667003d4ca98a0f8389_Connect%20Webflow%20error%20message%20if%20no%20collections.png)

### <mark style="color:orange;">**STEP 3 CONNECT AIRTABLE**</mark>

\
You can connect your Airtable base in two ways:\
\- By clicking on "Login". Click here to see [how the login process will look like](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/658404d060b15ef729f4d2ea_Airtable%20access%20request.PNG)\
\- By entering a Personal Access token. Click here to see [how the personal access token will look like.\
Do not forget to enter the 3 scopes when creating your Airtable token:\
‍](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/658404d0d9af7b3bddda70c7_Airtable%20personal%20access%20token%20step%201.PNG)

![](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/65ead07c8c8d2524d693b006_PowerImporter%20create%20an%20Airtable%20to%20Webflow%20sync%20add%20airtable%20tkken.PNG)

\- Once you have connected to Airtable, your bases will appear automatically under "Airtable bases".\
\- Select the Airtable base you want to use for your sync.\
\- Click on Save and Continue.

![](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/65ead0276c2530b00b726a93_PowerImporter%20create%20an%20Airtable%20to%20Webflow%20sync%20select%20Airtable%20base.PNG)

**You are now ready to create your first sync! Continue on the next page.**


# How to create an Airtable to Webflow sync (part 2)

A step-by-step guide to setting up an Airtable to Webflow sync in PowerImporter (part 2)

### &#x20;<mark style="color:orange;">**STEP 4 MAP AIRTABLE VIEWS TO WEBFLOW COLLECTIONS**</mark>

Your Airtable views and Webflow collections will appear automatically in each section.

![](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/65ead22edce3ad2482d171e6_PowerImporter%20create%20an%20Airtable%20to%20Webflow%20sync%20step%203.PNG)

\- Choose the Airtable view you want to sync on the left-hand side, for each Airtable base.\
\- Choose the collection you want to sync each airtable base to on the right-hand side\
\- Once all has been set up correctly, you will see a green "Mapped" field appear.

![](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/65ead2773ba0d3eb1a07d87b_PowerImporter%20create%20an%20Airtable%20to%20Webflow%20sync%20map%20airtable%20views%20to%20weblow%20collections.PNG)

### <mark style="color:orange;">**STEP 5 MAP AIRTABLE FIELDS TO WEBFLOW COLLECTION FIELDS**</mark>

You do not have to map every single webflow collection field. Just map what you want to sync.\
Select each Airtable record you want to sync with the corresponding Webflow field.\
You can view the supported Airtable and Webflow fields, and how they match each other here.

###

![](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/65ead3202890d57e24d93407_PowerImporter%20create%20an%20Airtable%20to%20Webflow%20map%20airtable%20fields%20to%20webflow%20collection%20items.PNG)

Plesae note you can choose to sync back from Webflow to Airtable for the Slug and Webflow ID fields.\
This is optional. Leave "Ignore this field" if you do not want to sync back.

![](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/658404d252fefb091b20b788_Sync%20webflow%20fields%20back%20to%20Airtable.PNG)

Once you have completed your mapping, click on Save and Continue.\
Uou can always come back to this step and amend anything you want.

### <mark style="color:orange;">**STEP 6: YOUR SYNC IS READY TO GO!**</mark>

You can choose to test it first, or run it immediately.\
\- Click [here](/resources/checking-your-sync-logs#logs-when-testing-and-reviewing) to find out how to check your sync logs once you have tested.\
\
When you are ready, click "Sync", and see the magic happen!\
\- Click [here](/resources/checking-your-sync-logs#logs-when-running-your-first-sync) to find out how to check your sync logs once you have run your first sync.

![](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/65ead412071dff04d3608594_PowerImporter%20create%20an%20Airtable%20to%20Webflow%20syncstep%205.PNG)

Please note you can always come back later on and amend any of your setups by clicking on "Edit".\
You can also delete your sync by clicking on "Delete". *Please note all workflow data is lost once you have deleted it.*

![](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/65ead46b6199e4c9a7b41ecb_PowerImporter%20create%20an%20Airtable%20to%20Webflow%20sync%20amend%20sync.PNG)


# How to create a CSV to Webflow sync

A step-by-step guide to setting up a CSV to Webflow sync in PowerImporter

<img src="https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/65a6a0355a069a495c870528_CSV%20to%20Webflow.png" alt="" width="496">

### <mark style="color:orange;">**STEP 1 CREATE A NEW SYNC IN POWERIMPORTER**</mark>

\
\- Once you have created your PowerImporter account, navigate to "Syncs" on the top right corner.\
\- Click on "Create a sync for CSV" to create your first CSV to Webflow sync

![](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/65eb16c227ea573a92abf408_PowerImporter%20create%20a%20sync.PNG)

PowerImporter will take you through all the steps from now on :-)

### <mark style="color:orange;">**STEP 2 CONNECT WEBFLOW**</mark>

\
\- Connect to Webflow by clicking on "Login"[. *Click here to see how the logging to Webflow will look like*](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/658403c5d87b0914ad1b42b7_Connect%20Webflow.PNG)*.*<br>

![](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/65eafd36c6ae80845323022d_PowerImporter%20create%20a%20CSV%20to%20Webflow%20sync.PNG)

\- Once you have connected to Webflow, your Webflow CMS site(s) will appear automatically under "Select Webflow site"\
\- Choose the Webflow CMS site you want to sync your data to.\
\- Click on "Save and Continue"

### <mark style="color:orange;">**STEP 3 UPLOAD YOUR CSV FILE**</mark>

\
\- You will now upload your CSV file.\
\- Click here to see how to prepare your CSV data before uploading.

![](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/65eafd229b4e09da8ed9af9b_PowerImporter%20create%20a%20CSV%20to%20Webflow%20sync%20upload%20CSV%20file.PNG)

### <mark style="color:orange;">**STEP 4 MAP THE UNIQUE IDENTIFIERS AMD CHOOSE YOUR SETTINGS**</mark>

\
\- Map the unique identifiers: this is an important step. Choose a unique column identifier in CSV that has no duplicate value, so each row can be identified. Choose a Webflow collection field (plain text only) to contain that value. Ideally a slug.\
\- Choose your settings: create a new collection item in Webflow or ignore if the Webflow field does not already exist.\
\- Save and continue[‍](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/658404d0d9af7b3bddda70c7_Airtable%20personal%20access%20token%20step%201.PNG)

![](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/65eb6dd8b86cd88722886d9a_PowerImporter%20create%20a%20CSV%20to%20Webflow%20sync%20unique%20identifiers.PNG) ![](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/65eb6e1e9f74ade6485183ee_PowerImporter%20create%20a%20CSV%20to%20Webflow%20sync%20settings.PNG)

### <mark style="color:orange;">**STEP 5 MAP YOUR CSV COLUMNS TO WEBFLOW FIELDS**</mark>

\
\- Your CSV columns and Webflow fields will appear automatically in each column (CSV: left column; Webflow: right column).\
\- Choose the CSV columns you want to sync on the left-hand side.\
\- Choose the Webflow fields you want to sync each CSV column to on the right-hand side\
\- Once all has been set up correctly, click on "Save"[‍](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/658404d0d9af7b3bddda70c7_Airtable%20personal%20access%20token%20step%201.PNG)

![](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/65eb6dad34f130c58a04254a_PowerImporter%20create%20a%20CSV%20to%20Webflow%20sync%20map%20columns%20to%20fields.PNG)

### <mark style="color:orange;">**STEP 6 RUN YOUR SYNC**</mark>

\
\- You can choose to run your migration immediately, or conduct a "Test & Review", which we recommend.\
\- Click [here](/resources/checking-your-sync-logs#logs-when-testing-and-reviewing) to find out how to check your sync logs once you have tested.\
\- When you are ready, click "Sync", and see the magic happen!\
\- Click [here](/resources/checking-your-sync-logs#logs-when-running-your-first-sync) to find out how to check your sync logs once you have run your first sync.[‍](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/658404d0d9af7b3bddda70c7_Airtable%20personal%20access%20token%20step%201.PNG)

![](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/65eb6e0647abfb317bb3db01_PowerImporter%20create%20a%20CSV%20to%20Webflow%20sync%20step%205%20ready%20to%20run.PNG)

Please note you can always come back later on and amend any of your setups by clicking on "Edit".\
You can also delete your sync by clicking on "Delete". *Please note the sync setup & history is lost once you have deleted it.*[‍](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/658404d0d9af7b3bddda70c7_Airtable%20personal%20access%20token%20step%201.PNG)

![](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/65eb6eb87fc58a56f461f682_PowerImporter%20create%20a%20CSV%20to%20Webflow%20sync%20edit%20sync.PNG)

**You are now ready to run your first CSV to Webflow sync!**


# How to create a WordPress to Webflow migration

A step-by-step guide to migrating a WordPress blog to Webflow in PowerImporter

<img src="https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/65a69d89df3bbb21f40571c5_WP%20to%20Webflow.png" alt="" width="496">

**To get started, you will need to access to:**\
\- your PowerImporter account [here](https://app.powerimporter.com/users/sign_in)\
\- your WordPress website\
\- your Webflow account, and have at least one CMS collection set up for your blog content.

**This is a reminder of what you can export from WordPress to Webflow CMS:**\
\- Post title\
\- Post content\
\- Featured image\
\- Slugs\
\- Authors (name/slug/email)\
\- Categories (name/slug)\
\- Tags (name/slug)\
\- Published date

**This is how PowerImporter will handle the different publishing statuses from WordPress to Webflow:**\
\- Published in WordPress > Published in Webflow\
\- Draft in WordPress > Draft in Webflow\
\- Pending review in WordPress > Draft in Webflow\
\
**This is how PowerImporter will handle the different visibilities from WordPress to Webflow:**\
\- Public in WordPress > Published in Webflow\
\- Private in WordPress > Published in Webflow\
\- Password protected in WordPress > Published in Webflow\
\
If you do not want your Private or Password protected blog posts to be exported to Webflow, you can either set these as Draft in WordPress (they will appear as drafts in Webflow), or delete them from WordPress before you do your export (they will not be exported).

**Remember the export can only be made:**\
\- from **WordPress posts** (not pages)\
\- to a **Webflow CMS site with a collection already set up for the content you are importing from Wordpress** (not static pages).

If you are migrating authors, categories and tags, you will need to have collections set up in Webflow for these too. \
You will also need to set up reference / multi-reference fields to connect your blog posts to authors, categories and tags.&#x20;

Check out [this demo](/features/webflow-multi-reference-fields) on how to set up reference and multi-reference fields in Webflow.<br>

Follow the step-by-step instructions below to create your first migration:**‍**

### <mark style="color:orange;">**STEP 1 CREATE A NEW SYNC IN POWERIMPORTER**</mark>

\
\
\- Once you have created your PowerImporter account, navigate to "Syncs" on the top right corner.\
\- Choose the "WordPress to Webflow migration"\
\- Click on "Create a migration for WordPress" to create your first WordPress to Webflow sync

![](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/65eb16c227ea573a92abf408_PowerImporter%20create%20a%20sync.PNG)

PowerImporter will take you through all the steps from now on :-)

### <mark style="color:orange;">**STEP 2 CONNECT TO WEBFLOW**</mark>

**First method to connect your Webflow site in PowerImporter**\
\- The easiest connection method is with OAuth, by clicking on "Login"<br>

![](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/65f4677c547c6f38e1d8051c_Wordpress%20to%20Webflow%20with%20PowerImporter%20configure%20webflow.PNG)

This is how the authorisation window will look like when you click on "Login"<br>

![](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/65f469cc0dfda05e33e8abcc_Wordpress%20to%20Webflow%20with%20POwerImporter%20connect%20Webflow%20with%20OAuth.PNG)

\- Choose the website you want to connect in PowerImporter.\
\- Click on "Authorise App"\
\- You will be taken back to PowerImporter\
\- Choose your website from the list in PowerImporter<br>

![](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/65f46be7507b564729a5b50a_Wordpress%20to%20Webflow%20with%20PowerImporter%20choose%20webflow%20site.png)

\- Click on Save and Continue\
\- Scroll down directly to Step 3 [here<br>](#step-3-upload-your-wordpress-export-file)Please note that if your connected Webflow site does not have collections set up, you will see this error message:<br>

![](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/65f46d8b3512fc570201dc30_Wordpress%20to%20Webflow%20with%20PowerImporter%20no%20cms%20colection%20in%20webflow%20site.png)

**Second method to connect your Webflow site in PowerImporter**\
You can also choose to use an API token (this is not the recommended method):\
\- Click on "Add new site" > Save and Continue<br>

![](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/65eb14ae7188493e8a345ba1_PowerImporter%20create%20a%20wordpress%20to%20webflow%20migration%20step%201.PNG)

\- You will need to create a V1 token in Webflow.\
\- Log into your Webflow account [here ](https://webflow.com/dashboard/login)and access the website you want to migrate your Wordpress blog to\
\- Follow these Webflow instructions on finding your API key: <https://university.webflow.com/lesson/intro-to-webflow-apis?topics=cms-dynamic-content#generating-an-api-access-token>\
\- Click on "Generate V1 token"\
\- You can ignore the warning message about switching to V2 tokens.[\
‍](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/658403c5d87b0914ad1b42b7_Connect%20Webflow.PNG)- Make sure you copy your token immediately, as it won't be retrievable afterwards. If you forget to copy your token, just click on "Revoke" and create a new one.<br>

![](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/65cf7404965edebc2cec12bb_WP%20to%20WP%20create%20V%201%20tokenPNG.PNG)

\- Go back to PowerImporter\
\- Enter your API token in PowerImporter and click on "Save and Continue"<br>

![](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/65cf68e2dfec29c6a7a3dd93_WP%20to%20WF%20connect%20WF.PNG)

### &#x20;<mark style="color:orange;">**STEP 3 UPLOAD YOUR WORDPRESS EXPORT FILE**</mark>&#x20;

\
\- You will now prepare and upload your XML file containing your Wordpress website data.\
\- Click here to see how to prepare your data in XML before uploading.

![](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/65eb14d4cae923eef3ad0874_PowerImporter%20create%20a%20Wordpress%20to%20Webflow%20migration%20step2.PNG)

\- Please read the instructions carefully. You must use the recommended plugin as the PowerImporter data parsing has been crafted based on the file structure of **this specific plugin export.**\
\- Once you have uloaded your XML file, click on Save.

### <mark style="color:orange;">**STEP 4 MAP YOUR WORDPRESS DATA CATEGORIES TO WEBFLOW COLLECTIONS**</mark>

\
\- Your Wordpress data and Webflow collections will appear automatically in each section.\
\- Choose the Wordpress data categories you want to sync on the left-hand side.\
\- Choose the Webflow collection(s) you want to sync each wordpress data field to on the right-hand side\
\- Once all has been set up correctly, you will see a green "Mapped" field appear.\
\- Click on "Save"[‍](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/658404d0d9af7b3bddda70c7_Airtable%20personal%20access%20token%20step%201.PNG)

![](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/65eb15c7ef0bb2102ef5c778_PowerImporter%20create%20a%20Wordpress%20to%20Webflow%20migration%20step3.PNG)

### <mark style="color:orange;">**STEP 5 MAP YOUR WORDPRESS FIELDS TO WEBFLOW FIELDS**</mark>

\
\- Your Wordpress and Webflow fields will appear automatically in each column (Wordpress: left column; Webflw: right column).\
\- Choose the Wordpress data fields you want to sync on the left-hand side.\
\- Choose the Webflow fields you want to sync each wordpress data field toon the right-hand side\
\- Once all has been set up correctly, click on "Save"[‍](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/658404d0d9af7b3bddda70c7_Airtable%20personal%20access%20token%20step%201.PNG)

![](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/65eb1622e85447d69de5c229_PowerImporter%20create%20a%20Wordpress%20to%20Webflow%20migration%20step4.PNG)

**You are now ready to do your migration!**

### <mark style="color:orange;">**STEP 6 RUN YOUR MIGRATION**</mark>

\
\- You can choose to run your migration immediately, or conduct a "Test & Review", which we recommend. \
\- Click [here](/resources/checking-your-sync-logs#logs-when-testing-and-reviewing) to find out how to check your sync logs once you have tested.\
\- When you are ready, click "Import", and see the magic happen! \
\- Click [here](/resources/checking-your-sync-logs#logs-when-running-your-first-sync) to find out how to check your sync logs once you have run your sync.[‍](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/658404d0d9af7b3bddda70c7_Airtable%20personal%20access%20token%20step%201.PNG)

![](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/65eb165b951a9878fcbd91db_PowerImporter%20create%20a%20Wordpress%20to%20Webflow%20migration%20step5.PNG)

Please note you can always come back later on and amend any of your setups by clicking on "Edit".\
You can also delete your migration by clicking on "Delete". *Please note all workflow data is lost once you have deleted it.*[‍](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/658404d0d9af7b3bddda70c7_Airtable%20personal%20access%20token%20step%201.PNG)

![](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/65cf6efcad9b4651209e9a4a_WP%20to%20WP%20amend%20and%20delete.PNG)

**Good luck with migrating your Wordpress blog to Webflow!**


# Test & review your WordPress to Webflow migration

Using the Test & Review function before migrating

Before you run your WordPress to Webflow migration, you should use the Test & Review function to find and amend any errors. We recommend that you do so in order to spot an errors and have the opportunity to correct these before running your "real" migration.

<figure><img src="/files/FfxaxZ4IZYTnRViw6Jp0" alt=""><figcaption></figcaption></figure>

**COMMON ERRORS INCLUDE:**\
\- Title too long: over 256 characters (this is a Webflow limitation)\
\- Image size too large: over 4MB (this is a Webflow limitation)\
\- No slug: if you are migrating your slugs from WordPress to Webflow, posts without a slug in WordPress will not be exported to Webflow at all. If you are not migrating your slugs, this will not be an issue.\
‍\
**LOGS WHEN TESTING & REVIEWING**\
Testing and reviewing enables you to run the sync without calling the Webflow API - it means you can test it and see if it will work.\
Your log will show whether there are any issues, which would show in a red column.

\
The screenshot below shows a fully successful test:<br>

<figure><img src="https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/662932342806a70b342c5084_WordPress%20to%20Weblow%20test%20and%20review%20successful%20simulation.PNG" alt=""><figcaption></figcaption></figure>

The screenshot below shows a test with an error:

<figure><img src="https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/662940219ad3a0a47d70d14e_WordPress%20to%20Webflow%20test%20and%20review%20with%20error.PNG" alt=""><figcaption></figcaption></figure>

**ERROR FILTERING**\
\- You can filter the logs by Webflow category (on the left-hand side). They will be listed automatically by PowerImporter.\
\- You can also filter to only display the errors (on the right-hand side).\
\- The error log will show you which field of the blog post has an error. For example: name, slug, image, etc.\
\- Your error log will also tell you whether the blog post is skipped due to the error. *Skipping* means the blog post will not be imported to Webflow at all.

<figure><img src="https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/66293f63c64195ec8f93cced_WordPress%20to%20Webflow%20test%20and%20review%20error%20filtering.PNG" alt=""><figcaption></figcaption></figure>

If you want more detail on one blog post, you can click on view: this will show the exact data that would be transferred over to Webflow.<br>

<figure><img src="https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/66294449df3286ffd546734b_WordPress%20to%20Webflow%20test%20and%20review%20detailed%20blog%20post.PNG" alt=""><figcaption></figcaption></figure>

**DOWNOADING YOUR ERRORS**

<figure><img src="/files/ZkBVrlr7UOTdQrur2k6J" alt=""><figcaption></figcaption></figure>

You can download your errors into an Excel file.&#x20;

This can make it easier for you to view all your errors at once.

Click on the "Export error logs" button, and an XLS file will be produced and downloaded to your computer.

**IF YOU HAVE ERRORS**\
We recommend that you correct your errors in WordPress before running your "real" migration.\
\- Correct your errors in WordPress\
\- Run another data export\
\- Go back to PowerImporter > Your syncs > *go to your migration* > Step 2 "Upload WordPress"\
\- Upload your new file\
\- Test and review again in Step 4

\
You can of course ignore the errors if they are not important to you.\
‍\
Happy migrating!


# How to link Authors, Categories and Tags to your WordPress Blog posts

If you are importing your Wordpress blog posts with their authors / categories / tags, you can follow our guidance below to make sure Webflow links your blog posts with their authors, categories and tags.

<figure><img src="/files/FfxaxZ4IZYTnRViw6Jp0" alt=""><figcaption></figcaption></figure>

**STEP 1: Create collections in Webflow for categories / tags / authors**

In Webflow, you will need to create a separate collection for:

* authors
* tags
* categories&#x20;

if you are migrating these to Webflow, in addition to your blog posts content.

**It would look like this:**

<figure><img src="/files/bgtcyFvZHhu03WUTdJ3K" alt=""><figcaption></figcaption></figure>

You can name your collections as you wish, you do not have to name them as per the example above :)

**STEP 2 Create reference fields in Webflow for categories / tags / authors**

In your Webflow blog posts collection settings, you will need to create a reference field for authors, for collections, for tags.&#x20;

* For authors, a single reference field is usually used (if you have one author per blog post)
* For categories and tags, a multi-reference field is recommended, if you have several categories / tags per blog post.

**It would look like this:**

<figure><img src="/files/fLRo0mHafJ6TDJZjALun" alt=""><figcaption></figcaption></figure>

**STEP 3 Map your collections & Fields in your PowerImporter migration setup**

In PowerImporter, once you have created your WordPress to Webflow migration:

**In Step 3** **Collections:** Map your authors, categories and tags

It would look like this:

<figure><img src="/files/BA0qMhJGiJgZS9abFqEo" alt=""><figcaption></figcaption></figure>

**In Step 4 Fields:** Map your reference fields to your WordPress authors, categories and tags.

It would look like this:<br>

<figure><img src="/files/7utYxv6zcQckSTs7uLJg" alt=""><figcaption></figcaption></figure>

That's it! You can Test\&Review your migration before running it, and check that your blog posts are correctly linked to the authors / categories / tags that you had in WordPress.


# Airtable to Webflow

A step-by-step video guide on creating an Airtable to Webflow sync with PowerImporter

{% embed url="<https://youtu.be/86xnGos9r4o?si=C4lGli52TEClDsQO>" %}


# CSV to Webflow

A step-by-step video guide on creating a CSV to Webflow sync with PowerImporter

{% embed url="<https://youtu.be/cNWnSb4DdfA?si=AfUhA_vsK06BQUm9>" %}


# WordPress to Webflow

A step-by-step video guide on migrating a WordPress blog to Webflow with PowerImporter

{% embed url="<https://youtu.be/Ojexs6-i1Gw?si=Oan-HxRGaEWPr_F2>" %}

Next: watch the video on how to prepare your WordPress blog data for the migration


# Preparing your WordPress data

A step-by-step video guide on preparing your XML file before migrating your WordPress blog to Webflow with PowerImporter

{% embed url="<https://youtu.be/69d4-cmLaD8?si=ZR645wlgUMqExpGU>" %}


# One-way sync

What one-way sync is and what it means for your Webflow site updates.

<figure><img src="/files/1hz5RAu5Rlr5upkULGwm" alt=""><figcaption></figcaption></figure>

### **Syncing from your data source to Webflow**

PowerImporter offers a one-way sync solution from your data sources to your Webflow CMS fresh with the latest data. \
You can import content from various sources like CSV files, Airtable bases, and even WordPress blogs, ensuring your Webflow site reflects the most up-to-date information.

### **How one-way sync works**

1. Import your content from the chosen source (CSV, Airtable, WordPress).
2. PowerImporter seamlessly creates new Webflow CMS items,  based on your data, during the first sync.
3. Any updates made in the source file are reflected on your Webflow CMS site during the next sync.

### **Optional two-way sync: Webflow to Airtable sync for items IDs and slugs**

While the one-way sync keeps Webflow updated, for Airtable to Webflow syncs, PowerImporter offers an additional benefit. \
\
PowerImporter **can sync back Webflow item IDs and slugs to your Airtable base.** \
\
This allows you to leverage these unique identifiers in Airtable for further automations or integrations with other tools. Simply map the Slug and Webflow Item ID fields in Step 4 > Map Airtable fields to Webflow Collection fields.

<figure><img src="/files/MqszrCHPLHqPEnudG0Qe" alt=""><figcaption></figcaption></figure>


# Editing a sync

PowerImporter offers flexibility by allowing you to edit previously created syncs.

<figure><img src="/files/1hz5RAu5Rlr5upkULGwm" alt=""><figcaption></figcaption></figure>

### **How to edit a sync**

1. **Access Sync Settings:** Navigate to your desired sync within the PowerImporter dashboard.
2. **Edit Option:** Locate the "Edit" button associated with the specific sync. Clicking this button will open the configuration settings for that sync.

### &#x20;**What you can edit in an Airtable to Webflow sync:**

* **Tables Mapping:** Edit the mapping between Airtable tables and their corresponding Webflow collections. This allows you to adjust which Airtable tables populate specific Webflow collections.
* **Table Views Mapping:** Refine the mapping between Airtable table views and the Webflow items they populate. This enables you to control which specific views within an Airtable table contribute data to your Webflow site.
* **Fields Mapping:** Modify the mapping between individual fields in Airtable and their corresponding fields in Webflow. This allows you to define how data from specific Airtable fields populates designated Webflow CMS fields.
* **Refresh Button:** Utilize the "Refresh" button (available in step 3 and 4) to upload the latest version of your Airtable data before you re-map.

### **What you can edit in a CSV to Webflow sync:**

* **Unique Identifiers:** Edit the chosen field within your CSV file that acts as a unique identifier for each data entry. This identifier is used by PowerImporter to determine if a record needs to be created, updated, or skipped during the sync process.
* **Fields Mapping:** Modify the mapping between individual fields in your CSV file and their corresponding fields in Webflow. This allows you to define how data from specific CSV columns populates designated Webflow CMS fields.

### **What you can edit in a WordPress to Webflow sync:**

* **Collections and Fields Mapping:** Edit the mapping between WordPress content types and their corresponding Webflow collections. This allows you to control which WordPress content types populate specific Webflow collections.
* **Fields Mapping:** Modify the mapping between individual fields in your WordPress posts or pages and their corresponding fields in Webflow. This allows you to define how data from specific WordPress fields populates designated Webflow CMS fields.
* **Refresh Button:** Utilize the "Refresh" button (available in step 3 and 4) to upload the latest version of your WordPress data before you re-map.


# Auto-sync (Airtable only)

How to set up Auto-sync  for Airtable to Webflow syncs

<figure><img src="/files/2NGv2tkOoHfR8du9Sql7" alt=""><figcaption></figcaption></figure>

While manual sync is the default mode in PowerImporter, you have the option to establish a schedule for automatic synchronization at specified intervals, caled Auto-sync.\
‍\
For instance, you can configure PowerImporter to perform the sync every 5 minutes (depending on your PowerImporter plan), ensuring your content is consistently current without manual intervention.

### **Step 1: Access the Sync Schedule Settings**

1. Log in to your Power Importer account.
2. Navigate to your sync, then click on "Schedule".

\
Please note the "Schedule" button only appears once you have completed one manual sync. This is to minimise the risk of errors during the automatic sync.

### **Step 2: Set Your Schedule Preferences**

1. **Time Zone:** Select the time zone that applies to your schedule. This ensures that the sync occurs at the correct time relative to your location.
2. **Start Time:** Determine when you want the first sync to start. Set this time using a 24-hour format. For example, if you want the sync to start at 3 PM, input '15:00'.
3. **Repeat Interval:**\
   Decide how frequently the sync should repeat. You can choose to repeat the sync every few hours or minutes depending on your needs, and on your PowerImporter plan.\
   If you choose to sync at a frequency that your plan does not match, you will see an error message.\
   For example if you subscribed to a Starter plan, and you try to sync every 5 minutes, you will see a message prompting you to upgrade your plan, because the Starter plan only allows an hourly auto-sync.\
   To check which frequency your plan allows, go to[ this page.](https://www.powerimporter.com/pricing)
4. **Step 3: Consider the Email notification option**\
   **‍**PowerImporter offers the option to receive email notifications if something goes wrong. This feature will alert you via email if the system encounters any issues during the automatic sync process. \
   We recommend that you tick that box to enable it. \
   The emails will be sent to the email address associated to your account.&#x20;

### **Step 3: Enable Automatic Sync**

**‍**Once you've set your time zone, start time, and repeat interval, enable the automatic sync by clicking on "Create Schedule".\
\
This will activate the schedule, meaning the system will automatically sync your data according to the preferences you've set.\
\
Keep in mind that with an automatic sync schedule in place, manual sync options are not available anymore.\
This is to ensure that your data remains consistent and the automated process works efficiently.\
If you want to go back to manual syncing, you will need to delete your auto-sync schedule.

Watch our demo video below to visualise the step-by-step guide:

{% embed url="<https://youtu.be/08wD0tv4XDk?si=LsDwQ5qCDEMrNRIA>" %}


# Sync Airtable to Webflow from anywhere

How to use the Public Sync URL feature

<figure><img src="/files/2NGv2tkOoHfR8du9Sql7" alt=""><figcaption></figcaption></figure>

The Public Sync URL allows you and your team to perform data syncs without the need to log into the PowerImporter website. **A simple click on a URL initiates the sync process instantly.**

### **The 3 ways you can use the Public Sync URL feature**

\
**1. Direct Sharing:** Share the URL directly with your team. This is ideal for teams who need quick, easy access to initiate a sync without navigating through additional interfaces.\
**2. Embedding in Tools:** Embed the URL in Airtable or within an \<iframe>. This works best in scenarios where you want to integrate syncing capabilities seamlessly within your existing digital workspace.\
**3. As a Webhook:** Use the URL as a Webhook with a POST method for automated syncing. This is particularly effective for automated workflows where data needs to be synced in real-time or on a scheduled basis.\
‍\
**Benefits of the Public Sync URL feature**\
This feature offers swift and straightforward syncing operations. \
It also eliminates the need to share PowerImporter account details with your team members, enhancing security.

### <mark style="color:red;">**Important Consideration:**</mark>

\ <mark style="color:red;">**This tool should be used with care.**</mark> Once a sync is initiated via the Public Sync URL, there is no "undo" option, and no additional checks are performed. It's ideal for routine syncs with well-verified data but requires cautious use to avoid unintended syncs.

### **Here's a step-by-step walkthrough:**

**1. Direct Sharing:**\
\- Navigate to your Airtable to Webflow Sync, Step 5, Click on Edit > Embed\
\- Click on "Create" to generate the URL, then click on "Copy" in the Shareable section, to copy it.\
\- Share this URL directly with your team members via email, messaging apps, or your preferred communication tool.\
\- Team members simply click the URL to initiate an immediate sync.\
‍\
**2. Embedding in Airtable or an \<iframe>:**\
\- Navigate to your Airtable to Webflow Sync, Step 5, Click on Edit > Embed\
\- Click on "Create" to generate the URL, then click on "Copy" in the iframe section, to copy it.\
\- Embed it into an Airtable base or within an \<iframe> on your internal site or dashboard.\
\- This can be done by inserting the URL in the embed code section of Airtable or the source attribute of the \<iframe> tag.\
\- Users can then sync data directly from within these platforms, integrating seamlessly into your existing digital environment.\
‍\
**3. Using as a Webhook with a POST Method:**\
\- Navigate to your Airtable to Webflow Sync, Step 5, Click on Edit > Embed\
\- Click on "Create" to generate the URL, then click on "Copy" in the Webhook section, to copy it.\
\- Set up the Public Sync URL as a Webhook endpoint in your system or the third-party service that supports Webhook functionality.\
\- Configure it to use a POST method, ensuring that it triggers a sync upon receiving a specific data payload or at predetermined events.\
\- This setup is ideal for automated, real-time syncing or for executing syncs at scheduled intervals, minimizing manual intervention.\
\
Watch this video for a step-by-step runthrough by our founder Marc:

{% embed url="<https://www.youtube.com/watch?feature=youtu.be&si=4HKyUwwcCIedXw3f&v=7XUmSwymuhw>" %}


# Cancel the Airtable Public Sync URL

How to cancel or replace the Public Sync URL

<figure><img src="/files/2NGv2tkOoHfR8du9Sql7" alt=""><figcaption></figcaption></figure>

### **Method 1: Generating a New URL to Replace the Previous Public Sync URL (This will invalidate the previous URL)**

**1 Log In to Your Dashboard:**\
\- Navigate to your PowerImporter dashboard and log in with your credentials.\
**2 Access the Public Sync URL Section:**\
\- Navigate to your Airtable to Webflow Sync, Step 5, Click on Edit > Embed\
**3 Generate a New URL :**\
\- Click on "Regenerate new". This action will automatically invalidate the previous URL.\
**4 Confirm the Action:**\
\- You will be prompted to confirm your decision. Confirm that you want to generate a new URL.\
**5 Distribute the New URL:**\
\- Share the newly generated URL with your team or embed it as needed.

### **Method 2: Revoking the Existing URL to Cancel the Previous Public Sync URL (Without creating a new one)**

**1 Log In to Your Dashboard:**\
\- Navigate to your PowerImporter dashboard and log in with your credentials.\
**2 Access the Public Sync URL Section:**\
\- Navigate to your Airtable to Webflow Sync, Step 5, Click on Edit > Embed\
**3 Choose to Revoke:**\
\- Click on "Revoke"\
**4 Confirm Revocation:**\
\- A prompt will appear asking you to confirm the revocation of your URL.\
**5 Confirm to proceed**\
Upon confirmation, the Public Sync URL will be revoked and will no longer initiate syncs.\
\
Both methods provide a secure way to control and manage your Public Sync URL, ensuring that you have the flexibility to manage your syncing processes effectively. <mark style="color:red;">Remember to communicate any changes to your team to prevent confusion or unintended sync attempts!</mark>


# Localization

PowerImporter launches Localization: Sync content across Locales in Webflow!

<figure><img src="/files/07A5l1LEPNjj61KfUhf8" alt=""><figcaption></figcaption></figure>

We’re excited to introduce our latest feature: **Localization**—a powerful tool to help you manage content in multiple languages (a.k.a. locales) in Webflow. Whether you’re syncing content from Airtable, importing from CSVs, or migrating from WordPress, Localization enables you to manage and update content across locales without limits. And yes, it’s available across all PowerImporter plans with *no* limit on the number of locales you can sync!

### <mark style="color:blue;">How Localization Works in PowerImporter</mark>

PowerImporter will automatically pick up on the locales you’ve set up in your Webflow site. This means that when mapping content from your data source (Airtable, CSV, or WordPress) to your Webflow CMS, you can simply choose which locale to sync.

Here’s the streamlined process:

1. **Connect to Webflow**
2. **Connect your data source** (Airtable, CSV, or WordPress)
3. **Choose your Locale**
4. **Map your collections**
5. **Map your fields**
6. **Sync**

And for Airtable-to-Webflow users, our much-loved *auto-sync* feature works with Localization as well. You can set up multiple locales on auto-sync simultaneously, so all your languages stay fresh and updated in real-time!

### <mark style="color:blue;">Supported Workflows</mark>

<figure><img src="/files/4tG3yWof9u0AsALbM4f4" alt=""><figcaption></figcaption></figure>

1. **Airtable to Webflow**: Create, manage, and keep content updated across locales seamlessly. Think of it as the central hub for all your Webflow locale updates.
2. **CSV to Webflow**: Quickly create content in different locales from CSV files—ideal for bulk importing multilingual content in one smooth action.
3. **WordPress to Webflow**: Planning a migration? Bring your localized content straight into Webflow without missing a beat. This makes the process easy, efficient, and perfectly synced.

### <mark style="color:blue;">Why Localization in Webflow?</mark>

<figure><img src="/files/ts8Zuq5lzQ8mvKpUFNnK" alt=""><figcaption></figcaption></figure>

Localization is essential for expanding your reach, building user trust, and improving SEO—especially if you’re targeting a global audience. As Webflow has recently introduced support for multi-language sites, more creators and businesses are embracing the power of localized content. To learn more about Webflow’s localization features, check out their latest insights on the [Webflow localization page](https://webflow.com/localization).

Whether you’re adding locales for the first time, or scaling up your multilingual content strategy, PowerImporter is here to make it seamless. Dive into Localization today and make your Webflow site ready for a global audience!


# Webflow Rich-text fields

Automatically turn your Airtable long-text fields with rich-text formatting into 100% compatible Webflow HTML fields.

<figure><img src="/files/2NGv2tkOoHfR8du9Sql7" alt=""><figcaption></figcaption></figure>

If you have enabled the "[rich text formatting](https://support.airtable.com/docs/using-rich-text-with-airtable)" option in a long text field in Airtable, you're essentially enabling support for markdown. Markdown is a lightweight language that uses plain text symbols to define formatting like headings, bold text, italics, and lists.

While Webflow offers a powerful CMS for managing website content, it doesn't natively understand Markdown. PowerImporter steps in to solve this by acting as a translator between Markdown and HTML, which Webflow understands for text fields.

<mark style="color:blue;">**PowerImporter offers a "Convert markdown to HTML" option for text fields.**</mark> With this option enabled, it will recognize the markdown syntax within your data and converts it to its corresponding HTML equivalent during the sync process.&#x20;

Your content is imported into Webflow with all the intended formatting preserved, including headings, bold text, italics, and lists. \
\
You can see the formatted content directly within the Webflow editor, eliminating the need for manual conversion.

Watch this video to see <mark style="color:blue;">**the difference between using the Convert Markdown to HTML option and not using it:**</mark>

{% embed url="<https://youtu.be/g8Q7AXF6nv8?si=npYWR3iVBmzv07pr>" %}


# Webflow Multi-reference fields

How to sync Linked Record Fields in Airtable to Multi-Reference Fields in Webflow

<figure><img src="/files/2NGv2tkOoHfR8du9Sql7" alt=""><figcaption></figcaption></figure>

Webflow's CMS doesn’t natively support multi-select options in the same way Airtable does.

However, you can achieve a similar function by utilizing multi-reference fields within Webflow and syncing them through PowerImporter from your Airtable base.

\
‍**Here's how you can set it up:**

### **‍1. Create a separate table in your Airtable base:**

In Airtable, you'll need to have a dedicated table that contains all the possible options for your reference and/or multi-reference field.

### **2. Link to records in Airtable:**&#x20;

In your main Airtable table, add a "Link to a record" field that connects to your options table. This will act as your multi-reference connection.

This is how it works:

{% embed url="<https://youtu.be/HzCQ38sBx6Q?si=J7NT19X7J1D4xua->" %}

### **3. Create a Reference or Multi-reference field in Webflow:**&#x20;

You will need at least 2 collections in Webflow. The second collection will be for your "referenced" items. \
If you haven't done so already, create a Reference field or Multi-reference field in your main Webflow collection, linking to your second Webflow collection. For example, link your Blog post collection to your Authors collection.

### **4. Map your fields in PowerImporter:**&#x20;

Within PowerImporter, map **both the Airtable main table and the options table** to the corresponding collections in Webflow. \
Then map your Airtable fields to your Webflow fields, ensuring that <mark style="color:blue;">the "Link to a record" field in Airtable is mapped with the reference and/or multi-reference field in Webflow</mark>. That's it!

Whatch this tutorial video to see how each step works, from setting up linked record fields in Airtable, reference fields in Webflow, and finally mapping and syncing in PowerImporter:

{% embed url="<https://youtu.be/nsF4ve3kh-0?si=qykxDYV4brjbGT-8>" %}


# Checking your sync logs

Once you have created and run your first sync in PowerImporter, you can check your logs to see how things went.

<div align="left"><figure><img src="/files/JQPWL0xmqE5qQSkGoBhc" alt="" width="188"><figcaption></figcaption></figure></div>

### <mark style="color:blue;">**LOGS WHEN TESTING & REVIEWING**</mark>

Testing and reviewing enables you to run the sync without calling the API - it means you can test it and see if it will work, without amending your Webflow site.\
Your log will show whether there were any issues, which would show in the "Invalid" column.\
The screenshot below shows a fully successful test.<br>

![](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/65845db5ef4d290888b4dc0c_LOGS%20WHEN%20TESTING%20%26%20REVIEWING.PNG)

\- If you want more detail on each webflow collection item, you can click on "View details".\
\- You can filter the logs to view errors only for example, or warnings only.\
\- You can even search by Airtable record ID or Webflow item ID/item slug.\
This is particularly useful for syncs with dozens/hundreds of items.

![](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/65845e9e01adf2322c75cee4_Test%20and%20review%20snapshot.PNG)

If you want more detail on one collection field, you can click on view: this will show the exact data that has been transferred over to Webflow.\
You can even click on the Airtable record link to view the Airtable field in your Airtable base.

![](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/65845efc8b3a53a867317bae_Test%20and%20review%20snapshot%20detailed%20view.PNG)

### <mark style="color:blue;">**LOGS WHEN RUNNING YOUR FIRST SYNC**</mark>

\
Your first sync will show items in the "Creates" category.<br>

![](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/658460febd44463eae79e486_Run%20sync%20snapshot.PNG)

\- If you want more detail on each webflow collection item, you can click on "View details".\
\- You can filter the logs to view errors only for example, or warnings only.\
\- You can even search by Airtable record ID or Webflow item ID/item slug.\
This is particularly useful for syncs with dozens/hundreds of items.

![](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/65845e9e01adf2322c75cee4_Test%20and%20review%20snapshot.PNG)

If you want more detail on one collection field, you can click on "View": this will show the data that has been synced. You can even click to view the Airtable field.

![](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/65845efc8b3a53a867317bae_Test%20and%20review%20snapshot%20detailed%20view.PNG)

### <mark style="color:blue;">**LOGS WHEN RUNNING THE SAME SYNC AGAIN**</mark> **‍** Your next sync will show items in different categories:

* **Keeps:** Items existed already in Webflow and remained unchanged
* **Updates:** Existing items in Webflow were updated because one or several data fields changed
* **Creates:** New items created in Webflow
* **Deletes:** Deleted items in Webflow because not present in the data anymore
* **Mapping errors:** this is validation done by PI before calling the API
* **API errors:** Errors that came back after calling the API.

The categories will only show if there are relevant items in there.\
‍\
The screenshot below shows a new sync with 1 updated field, the 9 others remained unchanged.

![](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/65846311cc95d8dae2b9a7d5_Run%20sync%20snapshot%20keeps%20and%20updates.PNG)

The screenshot below shows an updated sync with 1 warning, and some API errors. Details are available so you can see which item has errored and what you can do about it.

![](https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/6593e767cc2cd00926809cd0_Capture.PNG)


# Getting email notifications for sync errors

If you have set up Auto-sync for your Airtable to Webflow sync, you can get email notifications in case your sync contains errors.

### <mark style="color:blue;">How it works</mark>

When you set up your Auto-sync, make sure you tick the box next to "Email me when something goes wrong". \
\
You will be notified by email when your sync contains errors or warnings. \
The email address is the one that your account is set up under. If you need to change the email address, you can do it [here](https://staging.powerimporter.com/users/edit).<br>

<figure><img src="/files/zodujjVU3eniNVFlbLUT" alt=""><figcaption></figcaption></figure>

### <mark style="color:blue;">How does the notification email look like?</mark>

If your sync has failed competely, you will be notified as follows:

<figure><img src="/files/uLnoe0BKcjJbvY8hCg60" alt=""><figcaption></figcaption></figure>

If your sync had errors or warnings, the email will look like this:

<figure><img src="/files/gahektWO6AHnpNUL73q9" alt=""><figcaption></figcaption></figure>

The email will always contain a link to your sync, so you can click and fix the issues immediately.

### <mark style="color:blue;">Important warning</mark>

\
Please note: for all emails you receive, **if you do not click on the link to fix the issues, or log into your account, you will not receive another email** if you have further errors. It is therefore important to acknowledge these emails and fix the issues, or at least check them out.


# Downloading your error logs

<figure><img src="/files/ZkBVrlr7UOTdQrur2k6J" alt=""><figcaption></figcaption></figure>

You can download your error logs into an Excel file.&#x20;

This can make it easier for you to view all your errors at once.

Click on the "Export error logs" button, and an XLS file will be produced and downloaded to your computer.


# Troubleshooting

Here are the most frequent issues and questions encountered by our customers. Tip: use the Search bar to find your error code.

<div align="left"><figure><img src="/files/JQPWL0xmqE5qQSkGoBhc" alt="" width="188"><figcaption></figcaption></figure></div>

### <mark style="color:blue;">How to fix</mark> <mark style="color:blue;"></mark><mark style="color:blue;">**a warning about mismatched CMS items?**</mark> <a href="#what-does-it-mean-when-there-s-a-warning-about-mismatched-cms-items-and-how-do-i-resolve-it" id="what-does-it-mean-when-there-s-a-warning-about-mismatched-cms-items-and-how-do-i-resolve-it"></a>

You're seeing a warning indicating a mismatch between the number of CMS items in your collections and those created by PowerImporter? This usually occurs if someone has *manually* modified the CMS items directly in Webflow instead of making changes in Airtable.

\
PowerImporter works as a one-way sync tool, and Airtable should be your single source of truth.

\
**How to fix the issue:**

1. Clear Webflow CMS Items: delete all Webflow CMS items from each collection that you have mapped in PowerImporter
2. Publish the Empty Site. after clearing the CMS items, immediately publish the empty Webflow site.
3. Resync with PowerImporter: Once the site is published, proceed to resync the PowerImporter workflow. This will re-establish the correct data from Airtable into your Webflow CMS.

**Don't skip step 2**—it will ensure that all your slugs can be reused, which is important for your SEO.

\
Please follow these steps to resolve the issue and ensure your data remains consistent across platforms.\
If the problem persists, please email [help@powerimporter.com](mailto:help@powerimporter.com?subject=here's%20a%20warning%20about%20mismatched%20CMS%20items) and we will be able to assist you.

### <mark style="color:blue;">How to fix</mark> <mark style="color:blue;"></mark><mark style="color:blue;">**an "Error message !api-code-400"?**</mark> <a href="#what-should-i-do-if-i-see-an-error-message-api-code-400" id="what-should-i-do-if-i-see-an-error-message-api-code-400"></a>

The error often occurs due to an invalid character in the slug.

\
**Understanding the Error:**&#x20;

Webflow enforces specific formatting rules for slugs. A valid slug must:\
\> Contain only lowercase English letters (a-z), numbers (0-9), and dashes (-).\
\> Must not begin or end with a dash (-).

\
**Immediate manual fix:**&#x20;

Locate the slug with the invalid character and remove it or replace it with a valid character, typically a dash.

\
**Auto-generation Option:**&#x20;

Alternatively, you can choose to unmap the slug field in PowerImporter settings. This allows PowerImporter to automatically generate compliant slugs for you.\
After making the necessary changes to the slug or adjusting your PowerImporter settings, attempt to resync your data.

If the problem persists, please email [help@powerimporter.com](mailto:help@powerimporter.com?subject=here's%20a%20warning%20about%20mismatched%20CMS%20items) and we will be able to assist you.

### <mark style="color:blue;">How to fix</mark> <mark style="color:blue;"></mark><mark style="color:blue;">**an invalid slug error?**</mark> <a href="#what-should-i-do-if-i-see-an-error-message-api-code-400" id="what-should-i-do-if-i-see-an-error-message-api-code-400"></a>

The error often occurs due to an invalid character in the slug.

\
**Understanding the Error:**&#x20;

Webflow enforces specific formatting rules for slugs. A valid slug must:\
\> Contain only lowercase English letters (a-z), numbers (0-9), and dashes (-).\
\> Must not begin or end with a dash (-).

\
**Immediate manual fix:**&#x20;

Locate the slug with the invalid character and remove it or replace it with a valid character, typically a dash.

\
**Auto-generation Option:**&#x20;

Alternatively, you can choose to unmap the slug field in PowerImporter settings. This allows PowerImporter to automatically generate compliant slugs for you.\
After making the necessary changes to the slug or adjusting your PowerImporter settings, attempt to resync your data.

If the problem persists, please email [help@powerimporter.com](mailto:help@powerimporter.com?subject=here's%20a%20warning%20about%20mismatched%20CMS%20items) and we will be able to assist you.

### <mark style="color:blue;">How to fix</mark> <mark style="color:blue;"></mark><mark style="color:blue;">**an HTTP 500 error?**</mark> <a href="#what-should-i-do-if-i-see-an-error-message-api-code-400" id="what-should-i-do-if-i-see-an-error-message-api-code-400"></a>

This error code indicates a problem on our end, not with your device or internet connection.

An HTTP 500 error means that our system has encountered an unkown error. We need to investigate the issue that's causing this error.&#x20;

Please contact Customer Service at [help@powerimporter.com](mailto:help@powerimporter.com?subject=here's%20a%20warning%20about%20mismatched%20CMS%20items), indicating the email address associated with your PowerImporter account, so we are alerted to this problem and can fix it. Thank you for your patience!

### <mark style="color:blue;">How to fix an "Error code !api-rate-limit-reach" during an import?</mark> <a href="#what-should-i-do-if-i-see-an-error-code-api-rate-limit-reach-during-an-import" id="what-should-i-do-if-i-see-an-error-code-api-rate-limit-reach-during-an-import"></a>

Webflow's API limits are 60 requests per minute. PowerImporter is designed to operate within these limits.

\
Despite precautions, sometimes the API might still return a rate limit error. This can happen if you're running other automations that also use the Webflow API, which may collectively exceed the rate limit.

\
\> During the sync preparation phase, if a rate limit error occurs, the import is aborted to prevent partial updates.\
\> During the sync create/update phase, PowerImporter will wait and retry the import until it can proceed without triggering the rate limit error.

\
**Recommended Actions:** If the import fails sporadically due to a rate limit error, you may choose to ignore it. PowerImporter will automatically retry at the next scheduled time.\
**Persistent Issues:** For recurring rate limit errors, consider increasing the delay between scheduled syncs in PowerImporter settings. This adjustment provides more space for any other automations you have running to complete their API calls without interference.

\
**Further Steps:**\
**‍**> Check if there are any other processes or automations running simultaneously that might consume the API limit.\
\> Adjust the frequency of those processes or stagger them to avoid overlapping with PowerImporter's operations.\
‍\
If you continue to encounter rate limit errors or need assistance adjusting your settings, please email [help@powerimporter.com](mailto:help@powerimporter.com?subject=Error%20code%20!api-rate-limit-reach) and we will be able to assist you.

### <mark style="color:blue;">How to fix an "Error code !cms-items-not-found"?</mark> <a href="#how-to-fix-error-code-cms-items-not-found" id="how-to-fix-error-code-cms-items-not-found"></a>

This error typically occurs if CMS items have been manually deleted directly in Webflow's CMS editor, rather than being deleted from Airtable.&#x20;

Remember, PowerImporter operates on a one-way sync from Airtable to Webflow, with **Airtable being the single source of truth.**

\
To ensure consistency, all deletions and modifications should be made in Airtable only.

\
**Corrective Action:**\
**Step 1:** Clear Webflow CMS Items: Delete all Webflow CMS items from each collection that you have mapped in PowerImporter.\
**Step 2:** Publish the Empty Site: After clearing the CMS items, immediately publish the empty Webflow site. This step is crucial to ensure that the slugs associated with those items can be reused, which helps to maintain SEO continuity.\
**Step 3:** Resync with PowerImporter: Once the site is published, proceed to resync the PowerImporter workflow. This will re-establish the correct data from Airtable into your Webflow CMS.\
**Warning:** Do not skip the publishing step (step 2), as failing to do so may result in SEO issues due to slug inconsistencies.

\
If you've taken these steps and still experience issues, or if you need guidance during this process, please email [help@powerimporter.com](mailto:help@powerimporter.com?subject=Error%20code%20!cms-items-not-found) and we will be able to assist you.

### <mark style="color:blue;">How to fix an "Error code !collection-not-found"?</mark> <a href="#what-should-i-do-if-i-receive-an-error-code-collection-not-found" id="what-should-i-do-if-i-receive-an-error-code-collection-not-found"></a>

This error is showing up because there is a discrepancy between the collections expected by PowerImporter and the ones currently in Webflow, likely due to a restoration of a backup on Webflow.

\
**Understanding the issue:**&#x20;

Webflow automatically creates backups, and if you perform an "undo" action in the Webflow designer, you might unintentionally revert to an older backup that doesn't have the correct collection setup that PowerImporter is expecting.

\
**How to fix:**\
Resetting the Sync Process: The most effective way to fix this issue is to reset your sync setup. Here's how to do it:\
**Step 1:** Clear Webflow CMS Collections: Go through each collection that is mapped in PowerImporter and delete all CMS items.\
**Step 2:** Publish Empty Site: Once you have removed all items, publish the site to reflect these changes. This step is vital as it allows you to reuse the slugs associated with your CMS items, preserving your SEO efforts.\
**Step 3:** Resync with PowerImporter: After publishing the empty site, initiate a fresh sync with the PowerImporter workflow. This will align Webflow's CMS with your Airtable data.Important

\
**Reminder:** Do not omit the publishing step (step 2) as it ensures that the slugs—which are important for SEO—are maintained correctly.<br>

If after these steps you still encounter issues, or if you have questions about the process, please email [help@powerimporter.com](mailto:help@powerimporter.com?subject=Error%20code%20!collection-not-found) and we will be able to assist you.

### <mark style="color:blue;">How to fix an "Error code !conflicterror:-conflict-with-server-data"?</mark> <a href="#conflicterror" id="conflicterror"></a>

Before you can use PowerImporter to update your CMS, your site needs to be published.\
**How to fix:**\
**Step 1:** Ensure that you have published your site in Webflow. This can be done by going to the Webflow dashboard, selecting your site, and hitting the 'Publish' button.\
**Step 2:** Once your site is published, proceed with updating your CMS through PowerImporter.

\
If you continue to face problems after publishing your site or have any questions, please email [help@powerimporter.com](mailto:help@powerimporter.com?subject=Error%20code%20!conflicterror%3A-conflict-with-server-data) and we will be able to assist you.

### <mark style="color:blue;">How to fix an "!do-not-support-ecommerce" error code?</mark> <a href="#how-to-fix-an-do-not-support-ecommerce-error-code" id="how-to-fix-an-do-not-support-ecommerce-error-code"></a>

As of now, PowerImporter has not extended its functionalities to integrate with Webflow's ecommerce API.\
This is why you're seeing this error message when attempting to sync ecommerce data.\
Unfortunately, this means that you cannot use PowerImporter to sync ecommerce-related data such as products, variants, or categories to Webflow at this time.\
We sincerely apologize for any inconvenience caused. Our team is dedicated to improving PowerImporter and expanding its capabilities. The integration with Webflow's ecommerce API is a significant part of our discussion for future updates.

### <mark style="color:blue;">How to fix a "CSV:Upload file error: undefined method \`gsub' for nil:NilClass"?</mark> <a href="#how-to-fix-csv-upload-file-error-undefined-method-gsub-for-nil-nilclass" id="how-to-fix-csv-upload-file-error-undefined-method-gsub-for-nil-nilclass"></a>

This error typically arises during the upload process of a CSV file when the system encounters a formatting issue within the file.\
‍**Solution:**\
**>** Check for Malformed Data: The error indicates that there's a problem with the CSV file formatting. This might be due to incorrect separators, like using semicolons instead of commas, or having unexpected null (empty) characters in the data.\
\> Validate First Row: Ensure that the first row of your CSV file contains valid column names. These headers are crucial for PowerImporter to understand and map the data correctly.\
‍\
‍**Step-by-Step Troubleshooting:**\
**Open Your CSV File:** Use a text editor or a spreadsheet program like Microsoft Excel or Google Sheets to open your CSV file.\
**Inspect Separators:** Verify that the file is using commas to separate values. If your spreadsheet program is set to a different locale, it might use semicolons or another character as separators; adjust this setting if needed.\
**Look for Null Values:** Check for and remove any unexpected null characters or empty fields that could be causing the error.\
**Confirm Column Headers:** Ensure the first row has the correct column headers and that none of them are missing.\
**Save and Re-upload to PowerImporter:** After making the necessary corrections, save the CSV file and try uploading it again to PowerImporter.

\
If after these steps you still encounter issues, or if you have questions about the process, please email [help@powerimporter.com](mailto:help@powerimporter.com?subject=CSV%3AUpload%20file%20error%3A%20undefined%20method%20%60gsub'%20for%20nil%3ANilClass) and we will be able to assist you.

### <mark style="color:blue;">How to fix an invalid XML file when migrating from WordPress to Webflow ?</mark> <a href="#how-to-fix-csv-upload-file-error-undefined-method-gsub-for-nil-nilclass" id="how-to-fix-csv-upload-file-error-undefined-method-gsub-for-nil-nilclass"></a>

This error typically arises during the upload process of an XML file when PowerImporter encounters a formatting issue within the file.

\
‍**Solution:**\
**> Check the validity of your XML file:** use a free online tool to validate your XML file, such as <https://www.xmlvalidation.com/>. There are many free tools in the market you can use.\
\> **If any errors are found**, repeat the process to produce your XML file step-by-step and try uploading again in PowerImporter. You can find the instructions [here](https://www.powerimporter.com/export-your-wordpress-data-for-migration-to-webflow).\
\> **If no errors are found in the file**, make sure that your file includes, as a minimum, the Status and Title fields for each blog post (it should if you have followed our guidance [here](https://www.powerimporter.com/export-your-wordpress-data-for-migration-to-webflow)). It will be rejected by PowerImporter if it doesn't.\
‍\
If after these steps you still encounter issues, or if you have questions about the process, please email [help@powerimporter.com](mailto:help@powerimporter.com?subject=CSV%3AUpload%20file%20error%3A%20undefined%20method%20%60gsub%27%20for%20nil%3ANilClass) and we will be able to assist you.

### <mark style="color:blue;">How to fix an "Error code !illegal-key-mongo-db" on PowerImporter</mark> <a href="#error-code-illegal-key-mongo-db-on-powerimporter" id="error-code-illegal-key-mongo-db-on-powerimporter"></a>

You've run into an error which is due to a current limitation in the backend database utilized by PowerImporter.

\
MongoDB, which is used by PowerImporter, does not allow field names to contain periods (.). *This restriction applies even if the field name with the period is not being directly mapped in PowerImporter.*

\
‍**Solution:**\
**‍**Review Airtable Field Names: Go through all your Airtable field names, not just the ones you have mapped, and ensure none of them include a period (.).

\
‍**Step-by-Step Resolution:**\
**‍Step 1**: Check Airtable Fields: Open your Airtable base and examine each field name for periods.\
**Step 2**: Rename Fields: If you find any field names with periods, rename them to exclude the period. For example, change "Field.Name" to "Field Name" or "Field\_Name".\
**Step 3**: Refresh Field List in PowerImporter:\
**Step 4**: Navigate to the Edit -> 4. Fields section in PowerImporter.\
**Step 5**: Click the Refresh button located at the top right to reload the field names from Airtable.\
**Step 6**: After the refresh, ensure that all your fields are still correctly mapped according to your requirements.\
**Step 7**: Once you've confirmed the mappings are correct, click Save to apply the changes.

\
If the steps resolve your issue, you can continue with your data syncing operations. If you encounter any further errors or issues, please email [help@powerimporter.com](mailto:help@powerimporter.com?subject=Error%20code%20!illegal-key-mongo-db) and we will be able to assist you.

### <mark style="color:blue;">How to fix an "Error code !inconsistent-publication-error" in PowerImporter</mark> <a href="#how-to-fix-error-code-inconsistent-publication-error-in-powerimporter" id="how-to-fix-error-code-inconsistent-publication-error-in-powerimporter"></a>

This error message is presented when there's a discrepancy in the publication state across different domains within Webflow. For the API to function correctly, all domains must be synchronized in their publish time/state.

\
**Root Cause:** Webflow's API enforces uniformity in the site's publish status across all connected domains to ensure consistency. If one or more domains are not up-to-date, this error will occur when attempting to push updates through PowerImporter.

\
‍**Immediate Solution:**\
**‍**Please publish your site to *all configured domains* within Webflow to align their publish states.

\
‍**Step-by-Step Resolution:**\
**‍Step 1:** Log in to your Webflow dashboard and navigate to the project experiencing issues.\
**Step 2:** Locate the publish button in your project dashboard. Ensure that all domains (*both staging and live*) are selected for publication.\
**Step 3:** Execute the publish action, ensuring that the site updates are pushed to each domain simultaneously.\
**Step 4:** Sync: Once all domains are published and thus in sync, return to PowerImporter and start the sync process again.

\
If you encounter any further errors or issues, please email [help@powerimporter.com](mailto:help@powerimporter.com?subject=Error%20code%20!inconsistent-publication-error) and we will be able to assist you.

### <mark style="color:blue;">How to fix an "Error code !nil-class" with PowerImporter</mark> <a href="#how-to-fix-error-code-nil-class-with-powerimporter" id="how-to-fix-error-code-nil-class-with-powerimporter"></a>

The "Error code !nil-class" typically arises when there have been changes to fields within Airtable or your Webflow CMS, and PowerImporter's workflow cannot find the expected data.

\
This error often indicates that PowerImporter is attempting to access a field that has either been renamed, removed, or otherwise modified in a way that it no longer aligns with the workflow's configuration.

\
The primary method to resolve this error is to refresh the field mappings within PowerImporter:\
**Step 1:** Within PowerImporter, go to Edit > 4. Fields.\
**Step 2:** Click on the Refresh button, which is usually found in the top right corner of the interface. This action re-pulls the field data from Airtable and the CMS.\
**Step 3:** Carefully check that all the fields listed are correctly mapped and reflect the current structure of your Airtable and CMS.\
**Step 4:** After confirming that the mappings are correct, hit Save to apply any updates.

\
‍**Additional Guidance:**\
**>** Ensure that the field names and types in Airtable and Webflow CMS match with what you have set up in PowerImporter.\
\> It’s a good practice to periodically review your field mappings to preempt any potential disruptions in your workflow.

\
If you encounter any further errors or issues, please email [help@powerimporter.com](mailto:help@powerimporter.com?subject=Error%20code%20!nil-class) and we will be able to assist you.

### <mark style="color:blue;">How to fix an "Error code !patch-updates" in PowerImporter</mark> <a href="#resolving-error-code-patch-updates-in-powerimporter" id="resolving-error-code-patch-updates-in-powerimporter"></a>

Encountering "Error code !patch-updates" typically signifies an issue with the status of CMS items within Webflow, where items might be inadvertently set to "*Draft*" or "*Archived*" status.

\
This is because **PowerImporter expects all items that it manages to be in a "Published" state** to ensure a seamless update process. When items are in "Draft" or "Archived" status, PowerImporter is unable to apply updates to these items, resulting in the error code.

\
‍**How to fix:**\
**‍Step 1:** Log into your Webflow dashboard and navigate to the CMS section. Examine the items being managed by PowerImporter for any that are marked as "Draft" or "Archived."\
**Step 2:** If you find any items in these statuses, select them and change their status to "Published."\
**Step 3:** After ensuring all items are in the "Published" state, publish your site so the changes take effect.\
**Step 4:** Go back to PowerImporter and attempt to sync again.

\
‍**Additional Tips:**\
**>** Regularly check if there have been any manual updates to your CMS items that may affect the sync process.\
\> Confirm that all changes, including status updates, are fully published in Webflow before running the PowerImporter workflow.

\
If updating the statuses does not resolve the issue, or if you are unsure of any steps, please email [help@powerimporter.com](mailto:help@powerimporter.com?subject=Error%20code%20!patch-updates) and we will be able to assist you.

### <mark style="color:blue;">How to fix an "Error code !site-not-published" with PowerImporter</mark> <a href="#fixing-error-code-site-not-published-with-powerimporter" id="fixing-error-code-site-not-published-with-powerimporter"></a>

PowerImporter requires that the Webflow site be published in order to accurately reflect and sync the CMS items. Unpublished changes or domains prevent PowerImporter from performing its intended operations.

\
‍**Immediate Actions:**\
**‍**You will need to ensure that your Webflow site is fully published across all domains you are using.

\
‍**Detailed Instructions:**\
**‍Step 1:** Log into your Webflow account and navigate to the project dashboard connected with PowerImporter.\
**Step 2:** Within your project settings, find the 'Publish' section and ensure you publish your site to all configured domains.\
**Step 3: :** After publishing, confirm that the site is live and accessible from all domains.\
**Step 4: :** With the publication confirmed, initiate the PowerImporter sync process again.

\
If you encounter any further errors or issues, please email [help@powerimporter.com](mailto:help@powerimporter.com?subject=Error%20code%20!site-not-publishedation-error) and we will be able to assist you.

### <mark style="color:blue;">How to fix an "Error code !webflow-api-error-conflict" in PowerImporter</mark> <a href="#resolving-error-code-webflow-api-error-conflict-in-powerimporter" id="resolving-error-code-webflow-api-error-conflict-in-powerimporter"></a>

Webflow requires a site to be published after updating or adding a CMS plan to ensure that all the features and limits of the plan are properly implemented and recognized through the API.

\
**Immediate Action:**\
Confirm that you have published your site on Webflow after adding or updating your CMS plan.

\
‍**Detailed Instructions:**\
**‍Step 1:** Access your Webflow dashboard and select the project that is linked to PowerImporter.\
**Step 2:** Navigate to the "Publish" button in your project dashboard. Ensure you select all domains to which the site should be published.\
**Step 3:** After publishing, give it a few minutes and then check if the Webflow API recognizes your CMS plan. This can sometimes be confirmed by looking for new features or limits being available in your project settings.\
**Step 4:** With your site now published, attempt to run the PowerImporter sync process again to see if the error is resolved.

\
‍**Proactive Tips:**\
**>** Establish a habit of publishing your site after making any significant changes to settings or plans to ensure all systems recognize the updates.\
\> Ensure that your current Webflow CMS plan supports all the functionalities you need for your sync operations.

\
If you encounter any further errors or issues, please email [help@powerimporter.com](mailto:help@powerimporter.com?subject=Error%20code%20!webflow-api-error-conflict) and we will be able to assist you.

### <mark style="color:blue;">**How to fix an "Missing a Paid Plan" Error in PowerImporter**</mark> <a href="#resolving-missing-a-paid-plan-error-in-powerimporter" id="resolving-missing-a-paid-plan-error-in-powerimporter"></a>

‍**Understanding the Error:**\
**‍**PowerImporter pairs your subscriptions with your workflows dynamically, based on the specific requirements of each workflow. This pairing only occurs when the workflows run.\
If your current subscription does not meet the requirements for all your Webflow sites, PowerImporter will notify you with an error message.

\
‍**How to Fix:**\
**1. Review Your Workflows:** check if you have any workflows that are no longer in use or needed. These could be taking up subscription "slots" unnecessarily.\
**2. Delete Unnecessary Workflows:** remove any workflows that you don't need. PowerImporter will then automatically reassign your subscription to the remaining workflows.\
**3. Adjust Your Subscription:**\
\> If all workflows are necessary, consider adding a new paid plan to your account that meets the requirements of your Webflow sites.\
\> Alternatively, you may need to upgrade your current plan to a higher tier that fulfills more requirements.

\
If you're unsure which plan suits your needs or if you have other questions, please email [help@powerimporter.com](mailto:help@powerimporter.com?subject=Missing%20a%20Paid%20Plan) and we will be able to assist you.

### <mark style="color:blue;">How to fix</mark> <mark style="color:blue;"></mark><mark style="color:blue;">**Image Upload Issues in PowerImporter**</mark> <a href="#resolving-image-upload-issues-in-powerimporter" id="resolving-image-upload-issues-in-powerimporter"></a>

When you're experiencing issues with uploading images via PowerImporter, the source of the problem is often related to the nature of the URLs included in your original data. Here's how to troubleshoot and fix this issue.

\
‍**Common Causes:**&#x20;

* Image URLs may not directly point to the Image files but lead to a web page where the Image is displayed.
* Image URL does not begin with http\:// or https\://

\
‍**How to Verify:**

\
**‍**1. **Check the URL Format:** \
**-** An image URL should typically end with an image file extension, such as \`.jpg\`, \`.png\`, or \`.gif\`.\
\- Image URLs must begin with either http\:// or https\://

\
2\. **Test the URL:**\
\- Open one of the image URLs from your CSV file in a Chrome browser.\
\- Observe the Chrome tab's behavior.

Expected Behavior:\
\- The tab should display only the image with its name and dimensions visible at the top.\
\- If the tab shows the name of a website (such as "Google Drive"), you are not directly linking to the image file. The tab will look more like a webpage than a file preview.

\
‍**How to Fix:**

* Find the Direct Image URL: for images hosted on platforms like Google Drive, you’ll need to obtain a direct link to the image file itself, not the page where it's displayed.
* If your URL does not begin with http\:// or https\://, replace it with a URL containing http\:// or https\://.

\
‍**Need More Help?** If the issue persists or you're unsure how to obtain direct image URLs, please email [help@powerimporter.com](mailto:help@powerimporter.com?subject=Image%20Upload%20Issues) and we will be able to assist you.

### <mark style="color:blue;">**Resolving Oversized Images for Webflow**</mark> <a href="#resolving-oversized-images-for-webflow" id="resolving-oversized-images-for-webflow"></a>

When syncing images to Webflow via PowerImporter, you may encounter a limitation due to **Webflow's maximum image file size of 4MB**. Should an image exceed this size, Webflow will not process it, which is indicated by a warning in PowerImporter.

\
‍**To address this issue:**\
**Step 1:** Identify the oversized images using the import log in PowerImporter.\
**Step 2:** Download the large images to your local machine.\
**Step 3:** Use an image editing tool (such as Photoshop, Gimp, or TinyPNG) to resize or compress the images.\
**Step 4:** Re-upload the optimized images back into your Airtable base.\
While this process requires manual intervention, it's a necessary step to ensure all images are accepted by Webflow during the sync.

\
‍**Need More Help?** If the issue persists or you're unsure how to obtain direct image URLs, please email [help@powerimporter.com](mailto:help@powerimporter.com?subject=Oversized%20Images) and we will be able to assist you.

### <mark style="color:blue;">How to fix</mark> <mark style="color:blue;"></mark><mark style="color:blue;">**Format Issues with HTML Conversion in PowerImporter**</mark> <a href="#resolving-format-issues-with-html-conversion-in-powerimporter" id="resolving-format-issues-with-html-conversion-in-powerimporter"></a>

Encountering formatting issues in your sync? It could be due to the conversion settings for markdown fields.\
Here's how you can ensure your markdown fields in Airtable are correctly converted to HTML for Webflow.

\
‍**1. Check Conversion Settings**\
**‍**Navigate to your field mappings by selecting Edit > 4. Fields within your PowerImporter dashboard.\
‍**2. Enable Markdown to HTML Conversion**\
**‍**Look for the "Convert markdown to HTML" option.Ensure the checkbox next to this setting is checked to activate the conversion.\
‍**3. Save Your Settings**\
**‍**After checking the box, save your settings to apply the changes.

\
‍**What Happens Next?** With this option enabled, your markdown fields from Airtable should now be correctly converted to HTML in Webflow. This typically resolves any formatting discrepancies related to markdown fields.

\
‍**Still Facing Issues?** If you've followed these steps and continue to experience format issues, please let us know. Contact us at [help@powerimporter.com](mailto:help@powerimporter.com?subject=Format%20Issues%20with%20HTML%20Conversion).

### <mark style="color:blue;">**I have synced but not all records have been updated - is this normal?**</mark>

PowerImporter is designed to efficiently handle your data synchronization needs.\
It intelligently tracks changes made to your Airtable records, including updates and deletions.\
When you initiate a sync, **only the modified or removed records** will be reflected in the corresponding updates or deletions of Webflow CMS items.\
This targeted synchronization ensures your Webflow content remains up-to-date without redundant operations on unchanged data.<br>

If you have any further questions, please email [help@powerimporter.com](mailto:help@powerimporter.com?subject=I%20have%20synced%20but%20not%20all%20records%20have%20been%20updated) and we will be able to assist you.<br>

### <mark style="color:blue;">**PowerImporter has updated more items than I wanted**</mark>

When PowerImporter updates a larger number of items than anticipated, this is typically because it has identified discrepancies between the data present in Airtable and the existing content in Webflow CMS.\
PowerImporter's design assumes that Airtable serves as the authoritative data source and expects all content modifications to be conducted within Airtable.

\
‍**How to fix:** Ensure that all data edits are performed within Airtable.\
PowerImporter will synchronize these changes to reflect them accurately in the Webflow CMS, ensuring the CMS content matches the Airtable data.

\
If you encounter any further errors or issues, please email [help@powerimporter.com](mailto:help@powerimporter.com?subject=PowerImporter%20has%20updated%20more%20items%20than%20I%20wanted) and we will be able to assist you.

### <mark style="color:blue;">**I haven't received the email notification about the failure of my PowerImporter sync**</mark>

We regret to hear that you didn't receive the expected email notification regarding the failure of your import process.&#x20;

Typically, there are two main reasons you may not have received a failure notification:\
**1. Email Delivery Issues:**\
\- Spam or Junk Folder: It's possible that the notification might have been mistakenly marked as spam. Please check your spam or junk email folder.\
\- Email Quarantine: Some email services have quarantine systems that may hold emails. It's worth checking if your mail server has this feature and whether the email is held there.\
**2. Notification Settings** Within PowerImporter: PowerImporter is designed to send you **one email per workflow when an import fails**. It won't send another email for subsequent failures until you acknowledge the issue by clicking the link in the original email. This is to avoid overwhelming your inbox with repeat notifications.

\
‍**Immediate Actions You Can Take:**\
**>** Perform a thorough search in your email account for any messages from PowerImporter, including the spam/junk folder.\
\> If you've previously received an error email, locate it and ensure you've clicked the link within to reset the notification process.\
\> Check Your Email Settings: Ensure that emails from \`<help@powerimporter.com>\` are not blocked or marked as spam.\
\> If you can't find the emails in your inbox, simply **log into PowerImporter, go into your Workflow > View the Details, this will enable you to receive notifications via email going forward.**

\
If you encounter any further issues, please email [help@powerimporter.com](mailto:help@powerimporter.com?subject=I%20have%20not%20received%20the%20email%20notification%20about%20the%20failure%20of%20my%20PowerImporter%20sync) and we will be able to assist you.

### <mark style="color:blue;">**I haven't received my email confirmation link**</mark>

If you're expecting an email confirmation link from us when creating a new account in PowerImporter and haven't received it within a few minutes, here's what to do:

\
**1. Check Your Spam or Junk Email Folder**\
Sometimes emails can mistakenly be flagged as spam.Look for an email from <help@powerimporter.com> in your Spam or Junk folder.\
**2. Mark as 'Not Spam:**\
If you find our email there, mark it as "Not Spam" or move it to your inbox. This helps future emails to arrive directly in your inbox.\
**3. Add Us to Your Contacts:**\
Add <help@powerimporter.com> to your email contacts list. This action can improve our emails' chances of bypassing spam filters.\
**4. Resend the Confirmation Link:**\
If you still can't find the email, you can request to resend the confirmation link from the [account setup](https://app.powerimporter.com/users/sign_up) or [login page](https://app.powerimporter.com/users/sign_in).

\
‍**Need Further Assistance?**&#x49;f none of the above steps work, or if you need further help, please contact us directly at [help@powerimporter.com.](mailto:help@powerimporter.com?subject=I%20haven't%20received%20my%20email%20confirmation%20link)

### <mark style="color:blue;">**What should I do if my workflow stops syncing after downgrading my plan?**</mark> <a href="#what-should-i-do-if-my-workflow-stops-syncing-after-downgrading-my-plan" id="what-should-i-do-if-my-workflow-stops-syncing-after-downgrading-my-plan"></a>

We're aware of a PowerImporter bug that causes issues with workflow syncing after customers have downgraded their plan.\
\
**> If you are on a Starter Plan:** First, ensure that you have fewer than 500 CMS items in sync. This is a crucial step as our current plan limitations require you to be under this number for the sync to function properly.\
If your CMS item count is under 500 and you're still experiencing issues, our team can manually fix your workflow to restore its syncing capability. Please email <help@powerimporter.com>, or use the chat icon when logged in, and we will be able to assist you.\
\
**> If you are on a Growth Plan:** First, ensure that you have fewer than 2000 CMS items in sync. This is a crucial step as our current plan limitations require you to be under this number for the sync to function properly.\
If your CMS item count is under 2000 and you're still experiencing issues, our team can manually fix your workflow to restore its syncing capability. Please email [help@powerimporter.com](mailto:help@powerimporter.com?subject=My%20workflow%20stopped%20syncing%20after%20downgrading%20my%20plan) and we will be able to assist you.


# Supported fields

Check out on the next pages which fields are supported by PowerImporter

<figure><img src="/files/1hz5RAu5Rlr5upkULGwm" alt=""><figcaption></figcaption></figure>


# Supported Webflow CMS fields

The following shows the currently available field types in Webflow, and whether they are supported by PowerImporter.

<div align="center"><img src="https://assets-global.website-files.com/61e2e0aae488226c3a9ca2c5/65f49ccb9bca9e7944781079_webflow_logo_icon_169218.png" alt="" width="188"></div>

<table data-full-width="true"><thead><tr><th width="260">Webflow CMS field type</th><th>Supported by PowerImporter</th><th data-hidden></th></tr></thead><tbody><tr><td>Plain text</td><td>Yes</td><td></td></tr><tr><td>Rich text</td><td>Yes</td><td></td></tr><tr><td>Image</td><td>Yes</td><td></td></tr><tr><td>Multi image</td><td>Yes</td><td></td></tr><tr><td>Link</td><td>Yes</td><td></td></tr><tr><td>VideoLink</td><td>Yes</td><td></td></tr><tr><td>Email</td><td>Yes</td><td></td></tr><tr><td>Phone</td><td>Yes</td><td></td></tr><tr><td>Number</td><td>Yes</td><td></td></tr><tr><td>DateTime</td><td>Yes</td><td></td></tr><tr><td>Switch</td><td>Yes</td><td></td></tr><tr><td>Color</td><td>Yes</td><td></td></tr><tr><td>Option</td><td>Yes</td><td></td></tr><tr><td>File</td><td>Yes</td><td></td></tr><tr><td>Reference</td><td>Yes</td><td></td></tr><tr><td>Multi-reference</td><td>Yes</td><td></td></tr><tr><td>User</td><td>No</td><td></td></tr></tbody></table>

You can read more about the Webflow CMS fields [here](https://docs.developers.webflow.com/data/reference/field-types-item-values).


# Supported Airtable fields

The following shows the currently available field types in Airtable, and whether they are supported by PowerImporter.

<figure><img src="/files/2NGv2tkOoHfR8du9Sql7" alt=""><figcaption></figcaption></figure>

<table data-full-width="true"><thead><tr><th width="253">Airtable field</th><th data-type="checkbox">Supported by PowerImporter</th><th data-hidden></th></tr></thead><tbody><tr><td>Attachment</td><td>true</td><td></td></tr><tr><td>Autonumber</td><td>true</td><td></td></tr><tr><td>Barcode</td><td>true</td><td></td></tr><tr><td>Button</td><td>false</td><td></td></tr><tr><td>Checkbox</td><td>true</td><td></td></tr><tr><td>Count</td><td>true</td><td></td></tr><tr><td>Created time</td><td>true</td><td></td></tr><tr><td>Created By</td><td>false</td><td></td></tr><tr><td>Currency</td><td>true</td><td></td></tr><tr><td>Date &#x26; Time</td><td>true</td><td></td></tr><tr><td>Duration</td><td>true</td><td></td></tr><tr><td>Email</td><td>true</td><td></td></tr><tr><td>Formula</td><td>true</td><td></td></tr><tr><td>Last modified by</td><td>false</td><td></td></tr><tr><td>Last modified time</td><td>true</td><td></td></tr><tr><td>Linked record (Link to another record)</td><td>true</td><td></td></tr><tr><td>Multiple linked record (Link to another record)</td><td>true</td><td></td></tr><tr><td>Long text (With or without <a href="/pages/OVd64CZeDHMFjeGQJ1Ey">rich text formatting</a> enabled)</td><td>true</td><td></td></tr><tr><td>Lookup</td><td>true</td><td></td></tr><tr><td>Multiple select</td><td>true</td><td></td></tr><tr><td>Number</td><td>true</td><td></td></tr><tr><td>Percent</td><td>true</td><td></td></tr><tr><td>Phone number</td><td>true</td><td></td></tr><tr><td>Rating</td><td>true</td><td></td></tr><tr><td>Rollup</td><td>true</td><td></td></tr><tr><td>Single line text</td><td>true</td><td></td></tr><tr><td>Single select</td><td>true</td><td></td></tr><tr><td>URL</td><td>true</td><td></td></tr><tr><td>User</td><td>false</td><td></td></tr></tbody></table>

You can read more about the Airtable fields [here](https://support.airtable.com/docs/supported-field-types-in-airtable-overview).


# Airtable to Webflow field mapping

A simple field pairing guide between Airtable and Weblow fields

<figure><img src="/files/2NGv2tkOoHfR8du9Sql7" alt=""><figcaption></figcaption></figure>

<table data-full-width="true"><thead><tr><th width="221">Airtable field</th><th>Webflow CMS fields</th><th data-hidden></th></tr></thead><tbody><tr><td>Attachment</td><td>File / Image / Multi-image</td><td></td></tr><tr><td>Autonumber</td><td>Plain Text / Rich Text / Option / Number</td><td></td></tr><tr><td>Barcode</td><td>File / Image / Multi-image</td><td></td></tr><tr><td>Button</td><td>Not supported yet</td><td></td></tr><tr><td>Checkbox</td><td>Switch</td><td></td></tr><tr><td>Count</td><td>PlainText / RichText / Option / Number</td><td></td></tr><tr><td>Created time</td><td>PlainText / RichText / Option / Number</td><td></td></tr><tr><td>Created By</td><td>Not supported yet</td><td></td></tr><tr><td>Currency</td><td>PlainText / RichText / Option / Number</td><td></td></tr><tr><td>Date &#x26; Time</td><td>PlainText / RichText / Option / Number / Date/Time</td><td></td></tr><tr><td>Duration</td><td>PlainText / RichText / Option / Number</td><td></td></tr><tr><td>Email</td><td>Email</td><td></td></tr><tr><td>Formula</td><td>All fields except File / Image / Multi-image</td><td></td></tr><tr><td>Last modified by</td><td>Not supported yet</td><td></td></tr><tr><td>Last modified time</td><td>PlainText / RichText / Option / Number / Date/Time</td><td></td></tr><tr><td>Linked record (Link to another record)</td><td>Reference</td><td></td></tr><tr><td>Multiple linked record (Link to another record)</td><td>Multi-reference</td><td></td></tr><tr><td>Long text (With or without <a href="/pages/OVd64CZeDHMFjeGQJ1Ey">rich text formatting</a> enabled)</td><td>PlainText / RichText</td><td></td></tr><tr><td>Lookup</td><td>All fields except File / Image / Multi-image</td><td></td></tr><tr><td>Multiple select</td><td>Not supported yet</td><td></td></tr><tr><td>Number</td><td>PlainText / RichText / Option / Number</td><td></td></tr><tr><td>Percent</td><td>PlainText / RichText / Option / Number</td><td></td></tr><tr><td>Phone number</td><td>PlainText / RichText / Option /Number/ Phone</td><td></td></tr><tr><td>Rating</td><td>PlainText / RichText / Option / Number</td><td></td></tr><tr><td>Rollup</td><td>PlainText / RichText / Option / Number / Color</td><td></td></tr><tr><td>Single line text</td><td>PlainText / RichText / Option / Number / Color</td><td></td></tr><tr><td>Single select</td><td>PlainText / RichText / Option / Number / Color</td><td></td></tr><tr><td>URL</td><td>PlainText / RichText / Option / Number / Link / Video link</td><td></td></tr><tr><td>User</td><td>Not supported yet</td><td></td></tr></tbody></table>

You can read more about the Airtable fields [here](https://support.airtable.com/docs/supported-field-types-in-airtable-overview).\
You can read more about the Webflow CMS fields [here](https://docs.developers.webflow.com/data/reference/field-types-item-values).


# Supported WordPress fields

The following WordPress fields can be migrated to Webflow CMS with PowerImporter.

<div align="center"><img src="/files/FfxaxZ4IZYTnRViw6Jp0" alt=""></div>

<table data-full-width="true"><thead><tr><th width="247">WordPress field</th><th>Migrated to Webflow CMS by PowerImporter</th><th data-hidden></th></tr></thead><tbody><tr><td>Post title</td><td>Yes</td><td></td></tr><tr><td>Post content</td><td>Yes</td><td></td></tr><tr><td>Featured image</td><td>Yes</td><td></td></tr><tr><td>Slug</td><td>Yes</td><td></td></tr><tr><td>Author</td><td>Yes</td><td></td></tr><tr><td>Category</td><td>Yes</td><td></td></tr><tr><td>Tag</td><td>Yes</td><td></td></tr><tr><td>Published date</td><td>Yes</td><td></td></tr><tr><td>File</td><td>Yes</td><td></td></tr></tbody></table>

You can read more about the Webflow CMS fields [here](https://docs.developers.webflow.com/data/reference/field-types-item-values).


# Managing your PowerImporter account

These are the most frequent questions about managing a PowerImporter account.

<div align="left"><figure><img src="/files/JQPWL0xmqE5qQSkGoBhc" alt="" width="188"><figcaption></figcaption></figure></div>

### <mark style="color:blue;">How do I choose the right PowerImporter plan for me?</mark>

PowerImporter offers a range of subscription plans tailored to the scale of your Webflow integration needs.\
\
When deciding on the right plan, consider the following:\
\
**One Subscription Per Website:** Each Webflow website you wish to sync with requires a separate PowerImporter subscription.\
\
**CMS Item Volume:** Select a plan based on the number of CMS items you intend to synchronize with Webflow, not the total number of records in your Airtable base.\
For example: if you have a total of 500 records in Airtable but are syncing only 100 to Webflow for Website A, a Starter plan would suffice for that website.

**Wordpress to Webflow migrations: I**f you are looking to use the migration capability in PowerImporter for WordPress to Webflow, this is only available under the Premium plan.

### <mark style="color:blue;">**How do I change my PowerImporter plan?**</mark>

&#x20;You can downgrade and upgrade anytime in your PowerImporter account, by:

\- Logging into your PowerImporter account, \
\- Clicking on "Managing your subscriptions", and following the on-screen instructions.

### <mark style="color:blue;">**Understanding the CMS-Item limit in PowerImporter plans**</mark>

PowerImporter's CMS-item limit refers to the maximum number of unique records that can be actively managed and synced to your Webflow site within your current plan. \
This is a cumulative total, not a monthly allowance, meaning you can have up to 500 records in total at any given time for the Start Plan, 2,000 for the Growth Plan, and 10,000 for the Premium Plan.\
\
‍**Managing your CMS-Item Limit:**\
**‍**1. Continuous Syncs: You are free to modify and sync the records contained within this limit as many times as needed. The frequency of updates does not affect the limit.\
2\. Strategic Planning: To stay within this limit, plan your Airtable base structure and Webflow CMS collections carefully. Prioritize and maintain only essential records.\
3\. Regular Reviews: Regularly review your synced items to ensure that you are not exceeding the limit. Archive or delete records in Airtable that are no longer needed.\
\
‍**What if you exceed the limit?**\
\
If you exceed you CMS item limit, PowerImporter will notify you with a warning message, and additional records beyond the limit will not be synced.\
To manage more items, consider upgrading to a higher plan with a larger item limit. This can be done directly through your PowerImporter account settings.

\
‍**Need help or want to upgrade?**&#x20;

For assistance with optimizing your record management or if you're considering an upgrade and need advice, our customer support team is here to help: <help@powerimporter.com>

### <mark style="color:blue;">**How to change your account email in PowerImporter**</mark>

Changing your email address is simple and secure. Just follow the steps below:\
1\. Access Account Settings:- Go to the ‘Account’ page within your PowerImporter dashboard.\
2\. Request Email Change:- Enter your new email address.- A confirmation link will be sent to the new email address to verify the change.\
3\. Confirm Your New Email:- Check your inbox for the confirmation email.- Click on the link provided to confirm the change. That's it!\
\
**What Happens Next?**\
Once confirmed, you'll be able to log in to PowerImporter with your new email address.\
Password Reset: You can also use your new email to reset your password if needed.\
\
‍**Don't Forget to Update Your Billing Email in Stripe:**\
**‍**Your billing email is managed separately through our payment processor, Stripe. Go to the ‘Subscription’ page in your PowerImporter account and click on "Manage Subscriptions." to access the Stripe billing portal.\
Scroll down and find "Billing information > Update information" under the Billing section to change your billing email. Don't forget to save!

### <mark style="color:blue;">**How to cancel your Powerimporter account**</mark>

Cancelling your account with PowerImporter is easy.\
First you will need to know whether you are on a free plan or on a paid plan. You can check if you have a subscription by going to your subscriptions page [here](https://app.powerimporter.com/subscriptions).\
Once you know which situation you are in, follow the guide below.\
‍\
‍**For Users on a Free Plan (no subscriptions):**

**1. Access Your Account:**\
Go to your [PowerImporter Account Settings](https://app.powerimporter.com/users/edit).\
**2. Delete Your Account:**\
**‍**Click on the "Delete my account" button. This action will lead to the permanent deletion of your account and all associated data.\
**3. Confirm Deletion:**\
**‍**You will be prompted to confirm your decision. If you're sure, proceed with confirming the deletion. Please note this will delete all data and syncs you had set up in PowerImporter. They cannot be retrieved after the deletion.

*Please note that if you previously held a PowerImporter subscription, and then cancelled it, you will need to follow the process below for users with a paid plan.*

**For Users on a Paid Plan (1 subscription or more):**

**1. Cancel your subscription(s):**

First you will need to cancel all your PowerImporter subscriptions by going to your subscriptions dashboard [here](https://app.powerimporter.com/subscriptions)\
\> Manage subscriptions > Cancel plan.\
**2. Contact Customer Service:**\
Once you have cancelled your subscriptions, send an email to <help@powerimporter.com> expressing your wish to cancel your account. Include the email address associated with your account so our team can identify your account as quickly as possible.\
‍**3. Account Deletion:**\
**‍**After checking that all your subscriptions are cancelled, the customer service team will proceed with the deletion of your PowerImporter account. Please note this will delete all data and syncs you had set up in PowerImporter. It cannot be retrieved after the deletion.\
**4. Confirmation:**\
**‍**You will receive a confirmation email once your account has been successfully deleted.


# FAQ


# Can you publish content in Webflow CMS as draft items?

<figure><img src="/files/1hz5RAu5Rlr5upkULGwm" alt=""><figcaption></figcaption></figure>

Currently, PowerImporter imports items directly to your Webflow CMS and publishes them **live**. ‍ If you're looking to have your items imported as drafts, here's what you need to know: PowerImporter does not have an option to import items into Webflow as drafts. All items imported are immediately live on your Webflow site.

If you have items in your Airtable database that are not ready to be be published, we recommend that you use the Views functionality to filter out records that are not ready to be published. ‍ This way when you sync with PowerImporter, you only sync the items that need to be published.


# Can you control the order with which items are created or synced in Webflow?

<figure><img src="/files/1hz5RAu5Rlr5upkULGwm" alt=""><figcaption></figcaption></figure>

When using PowerImporter to sync your data from Airtable to Webflow, the order of items as they're created or synced isn't inherently controllable through PowerImporter.&#x20;

This is due to the way PowerImporter processes data in bulk actions. However, there are workarounds within Airtable and Webflow that allow you to manage the order of your items effectively:

### &#x20;<mark style="color:blue;">‍</mark><mark style="color:blue;">**Method 1: Using a Number Field**</mark>

1\. Create a Number Field in Airtable: Add a new field to your Airtable base, formatted as a number. This field can represent the desired order of your items when they appear in Webflow.\
2\. Sort in Webflow: After syncing your Airtable base with Webflow through PowerImporter, use Webflow's sort functionality within the collection list settings to sort items based on the number field you've created.

### &#x20;<mark style="color:blue;">‍</mark><mark style="color:blue;">**Method 2: Using Time Created for Sorting**</mark>

**‍**1. Create a Formula Field in Airtable: If you want to sort items by the time they were created, add a formula field in your Airtable base using the \`CREATED\_TIME()\` formula.\
2\. Map the Field in PowerImporter: Ensure this new formula field is mapped in PowerImporter to correspond with a field in your Webflow CMS.\
3\. Sort by Time Field in Webflow: Utilize the sort feature in Webflow to organize your collection items based on the mapped formula field, which reflects the creation time.


# I have synced but not all records have been updated - is this normal?

<figure><img src="/files/1hz5RAu5Rlr5upkULGwm" alt=""><figcaption></figcaption></figure>

PowerImporter is designed to efficiently handle your data synchronization needs.\
It intelligently tracks changes made to your Airtable records, including updates and deletions.

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When you initiate a sync, **only the modified or removed records** will be reflected in the corresponding updates or deletions of Webflow CMS items.

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This targeted synchronization ensures your Webflow content remains up-to-date without redundant operations on unchanged data.


# Can you sync to Webflow Ecommerce?

<figure><img src="/files/1hz5RAu5Rlr5upkULGwm" alt=""><figcaption></figcaption></figure>

As of now, PowerImporter has not extended its functionalities to integrate with Webflow's ecommerce API. This is why you will see an error message when attempting to sync ecommerce data. \
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Unfortunately, this means that you cannot use PowerImporter to sync ecommerce-related data such as products, variants, or categories to Webflow at this time. \
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We sincerely apologize for any inconvenience caused.Our team is dedicated to improving PowerImporter and expanding its capabilities. The integration with Webflow's ecommerce API is a significant part of our discussion for future updates.


# Can I sync the number of CMS items in my plan regardless of how many fields are in each CMS item?

<figure><img src="/files/1hz5RAu5Rlr5upkULGwm" alt=""><figcaption></figcaption></figure>

Yes, PowerImporter counts the CMS items in your Webflow site regardless of how many fields you have set up in your CMS collection settings.

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So you can have the maximum number of fields allowed by your Webflow plan in your collection item, it will still be counted the same.


# Can I have several syncs for the same website in PowerImporter?

<figure><img src="/files/1hz5RAu5Rlr5upkULGwm" alt=""><figcaption></figcaption></figure>

You can have several syncs in your PowerImporter account, as long as it is for the same website.&#x20;

If you have several syncs for several websites, you will need one subscription per website.

Some of our customers set up one sync for each of their collections. We do not recommend this if you have reference fields for example, as you run the risk of referencing fields that might not yet be created/updated in Webflow. But it is possible.


# How many CMS collections can I sync under one plan?

<figure><img src="/files/1hz5RAu5Rlr5upkULGwm" alt=""><figcaption></figcaption></figure>

There is no limit in number of Collections in Webflow. The limits are the number of CMS items.

For example with a Starter plan, and 500 CMS items maximum, you can have 1 collection with 500 CMS items, or 500 collections with 1 item each. This will be the same for PowerImporter.


# Can I sync items to Webflow with a certain status in Airtable?

<figure><img src="/files/1hz5RAu5Rlr5upkULGwm" alt=""><figcaption></figcaption></figure>

The trick is to create a view in Airtable with a filter that only displays records that have been reviewed and validated for syncing by yourself.

Then, in PowerImporter, go to Edit > Step 3, and map that view to your collection.&#x20;

PowerImporter will only sync the records that are visible in that view.&#x20;

This also means, if a record ever disappears from the view, PowerImporter will automatically delete it from Webflow. That's useful if you want to automatically purge old records after a certain time.


# Getting support

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Do you need help? Have a question that you can't find the answer to? \
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Our customer support team is here to help:

Email us at <help@powerimporter.com> \
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Or[ log into your PowerImporter account](https://app.powerimporter.com/users/sign_in) and use the chat icon.

We look forward to helping you make the most of PowerImporter!